Technology Specialist I (Senior Engineer) - Digital and Technology Partners - Hybrid/Onsite

This is a hybrid position - requires onsite 2 to 3 days a week

Technology Specialist I (AKA Senior Engineer) provides supervision, engineering, operational support and problem resolution for systems or an environment required to support a large, complex institutional IT system, a segment of that system or a process. Assist Managers and Directors in completing projects and maintaining environments. Support enterprise network of 50,000 users, 8 hospitals, 4 data centers, and multi cloud operations.

Duties and Responsibilities:

• Develop, test, and maintain Ansible playbooks, roles, and modules for infrastructure automation.
• Collaborate with cross-functional teams to define automation requirements and implement effective solutions.
• Optimize existing Ansible-based solutions for performance and scalability.
• Provide detailed documentation for Ansible scripts, workflows, and processes.
• Troubleshoot and resolve issues in Ansible scripts and automation workflows.
• Proven experience with Ansible development, including writing custom playbooks, roles, and modules.
• Proficiency in scripting languages such as Python or Bash.
• Experience with infrastructure-as-code principles and tools.
• Familiarity with Windows-based Ansible development
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration abilities.
   

• Bachelor degree in Computer Science or a related discipline, or an equivalent combination of education and work experience. Masters degree preferred.
• Eight years of diverse work experience in IT with a minimum of six years experience in systems analysis and application program development, or an equivalent combination of education and work experience.

Strongly Preferred: 

• 10+ years of experience with major project in an enterprise LAN/WAN
• 10+ years of experience in engineering and support of an institutional IT system, a segment of that system or a process, as assigned.
• 10+ years configuring, upgrading, and managing Cisco network equipment.
• 5+ years supporting and deploying Ancible playbooks.
• Must have technical experience in networking and relational and demonstrate seasoned IT skills and competency in most aspects of software activities, multimedia and/or data communication. Must have excellent trouble-shooting, documentation and communication skills.
• Working knowledge of VoIP and WiFi infrastructure and controllers
• Working knowledge of UDP/TCP protocols and able to diagnosis problems via packet analyzer
• Working knowledge of WAN protocols including MPLS, SIP, BGP etc
• Very good communication skills, judgment and analytical/problem solving skills, and the ability to work effectively with client and IT management, staff and vendors.
   

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $109,000.00 - $163,695.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 294 - DTP Network Services - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the larges