Sr. Tech Product Manager

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered.

About the Company:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

About the Team:

AT&T is looking for a Senior Technical Product Manager to join the Consumer Technology Experience (CTX) business unit who is passionate about the eCommerce industry and has analytical and multi-tasking abilities to thrive in a fast-paced environment.

About the Job:

This is a technical job limited to technical organizations. The Senior Technical Product Manager is responsible for defining and driving the product vision, roadmap, and execution by collaborating with cross-functional teams to deliver customer-centric software solutions and meet business objectives. Requires familiarity with software development methodologies and best practices, service-oriented architecture, and product analytics, and experience in managing Ing complex or high-priority technical products and influencing strategic decisions related to the product.

Education:

• Bachelor’s degree in computer science, Engineering, Business, or a related field. An advanced degree (e.g., MBA, master’s in technology management) is often preferred.
• Product Management certifications like CSPO, PMC-VI or equivalent preferred.

Experience:

• 5--8+ years’ experience in product management, particularly in the digital e-commerce industry.
• Proven track record of managing complex technical products from conception to launch.
• Experience in a senior or leadership role, with demonstrated ability to lead cross-functional teams.
• Experience in digital acquisition space, launching customer facing digital journeys
• Past scrum team PM experience, working with UX, QA teams, Product releases, insights, VOC analysis is required.
   

Technical Proficiency:

• Strong understanding of web technologies, software development processes, APIs, and system architecture.
• Proficiency with product management tools and methodologies such as Agile, Scrum, and Kanban.
• Hands-on experience with e-commerce platforms, content management systems (CMS), and payment gateways.
   

Analytical and Data-Driven:

• Excellent analytical and problem-solving skills.
• Ability to leverage data analytics and business intelligence tools to drive product decisions and measure success.
• Experience with A/B testing, user segmentation, and performance optimization.
   

Customer-Centric Approach:

• Deep understanding of customer needs and behaviors in the e-commerce space.
• Experience in conducting user research, usability testing, and gathering customer feedback.
• Ability to translate customer insights into actionable product features.
   

Strategic Vision:

• Ability to develop and communicate a clear product vision and strategy aligned with business objectives.
• Experience in defining product roadmaps and prioritizing features based on market opportunities and customer needs.
• Ability to identify and capitalize on new digital opportunities to drive growth and innovation.
   

Leadership and Collaboration:

• Strong leadership skills with the ability to inspire and guide cross-functional teams.
• Excellent communication skills, both written and verbal, with the ability to articulate complex technical concepts to non-technical stakeholders.
• Strong interpersonal skills and the ability to build consensus and drive buy-in for product initiatives.
   

Project Management:

• Strong project management skills with the ability to manage multiple projects and priorities simultaneously.
• Experience in setting clear goals, defining metrics for success, a