Human Resources Generalist

Who are we?

Qgiv exists to help people fulfill their passion to make a difference. Founded in 2007, Qgiv now provides thoughtfully-designed, user-friendly fundraising software to more than 6,000 nonprofits in the US and Canada. Nonprofits such as Habitat for Humanity, Big Brothers Big Sisters, Junior Achievement, Humane Societies, and more use Qgiv’s online fundraising tools to delight donors and raise funds for their missions.

We’re guided by our core values: empathy, introspection, honesty + integrity, persistence, openness, respect, and passion. We work hard to meet deadlines and goals, but we also take time to celebrate and have fun! In the office, we enjoy game nights, potlucks, costumes, office decorating competitions, a monthly birthday cake, and more free snacks and beverages than should be allowed. For those remote, we stay connected through video and Slack, weekly coffee talks, and virtual Town Hall meetings.

We strive to create a workplace culture in which individuals can be their authentic selves while working towards our company mission. We don’t search for perfect candidates; we look for candidates that are invested in helping us improve while also improving themselves.

What will you be doing?

Qgiv is looking for a Human Resource Generalist to aid in supporting the administration of several key human resource functions as well as workforce management. Some of the amazing areas that you will help to enrich include recruiting, employee/labor relations, employee engagement, and diversity. If you are passionate about people and culture and how the perfect combination and move an organization forward and enjoy being a part of an inclusive team, this is the position for you.

The candidate that we are looking for will have been exposed to all areas of human resources and possess a strong level of confidentiality as well as communication both verbal and written. Working in the Human Resources team you will be interacting and supporting all departments across the company as well as outside vendors to create a successful work environment. Collaboration, patience, and unbiased approaches are key skills that you will need to exercise on a regular basis.

Qgiv allows you to be a part of the conversations that have the potential to bring true change to our employer culture. Our employees are all passionate about being a part of making the nonprofits we serve more successful, and our people team has the same level of passion for fostering a culture that allows them to be successful in those pursuits.

Goals

• Build and maintain internal relationships to provide proactive solutions and support.
• Ensure the record retention regulations are in place and maintained consistently.
• Aid in the facilitation and communication of organizational policy and programs, while ensuring labor law and regulatory compliance is obeyed.
• Work to help improve the recruitment process.
• Partner with leadership to implement more efficient and effective performance management programs.
• Measure and incrementally improve employee engagement.
• Work as a department to improve the orientation and onboarding processes.
• Help to formulate a strategic people plan to analyze current statistics.

Results

• Decrease our time-to-hire metrics to an average of 30 days.
• Reduction of our regrettable attrition by 50%.
• Routine employee check-ins that result in an improved level of satisfaction and productivity
• Effective training and orientation programs that drive success and retention.
• Implementation of programs driven to improve diversity and inclusion.

What to Expect

Learning

• Gain a general understanding of Qgiv and our product offerings.
• Be a compliance expert – Research, utilize, and track legislation changes that affect our employees and company.
• Learn how to measure and track key HR metrics to drive our culture and satisfaction.
• Tactics that build an HR department that has a relational focus that takes on a servant-leadership approach to support the overall business needs.
• Partnering with other administrative staff to plan and execute Employee Engagement programs. (Our Vibes Committee)
• Maintain employee files in an efficient system that also meets all regulatory requirements.
• Working as a team on the Benefits Administration and Payroll tasks.
• Maintaining up-to-date reporting for key HR areas.
• Aiding in the tactical components of the recruiting process

Activities

• Partnering with other administrative staff to plan and execute Employee Engagement programs. (Our Vibes Committee)
• M