APP Manager, Palliative Care BWH

Site: The Brigham and Women's Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

FULL TIME/ 40 HOURS/ BWH MAIN CAMPUS

POSITION SUMMARY
The APP Manager for Palliative Care will serve as a clinical and operational leader within the Division of Palliative Care and Geriatrics at Brigham and Women's Hospital (BWH).

This role combines direct patient care responsibilities with management oversight of a growing team of nurses and Advanced Practice Providers (APPs). The APP Manager will play a pivotal role in collaborating with leadership across Mass General Brigham (MGB).

This position offers a unique opportunity to shape the future of palliative care delivery at one of the nation's premier academic medical centers, while maintaining meaningful clinical practice and leading a dedicated team of palliative care nurses and APPs.

KEY RESPONSIBILITIES
Clinical Leadership & Patient Care
• Maintain an active clinical practice providing palliative care to hospitalized patients and their families
• Deliver comprehensive symptom management, advance care planning, and goals of care discussions
• Serve as a clinical expert and resource for the nursing and APP team and interdisciplinary palliative care team
• Participate in clinical quality improvement initiatives and evidence-based practice implementation
Team Management & Supervision
• Directly oversee and manage the performance of a small team of nurses and APPs
• Conduct hiring, onboarding, orientation, training, and scheduling for APP team members
• Provide regular performance coaching, mentoring, and professional development support
• Complete performance appraisals and address disciplinary matters as needed
• Foster a positive, collaborative team culture that supports clinical excellence and professional growth
Division Development & Strategic Collaboration
• Partner with MGB and MGH leadership to develop and implement strategic plans for the BWH and MGB Division of Palliative Care and Geriatrics
• Contribute to the creation of operational structures, clinical workflows, and care delivery models
• Participate in division-wide planning meetings and strategic initiatives
• Support the integration of palliative care services across BWH clinical programs
• Identify opportunities for program growth, innovation, and quality improvement
Administrative & Operational Responsibilities
• Ensure appropriate staffing coverage and clinical operations for the APP and nursing team
• Monitor team productivity, quality metrics, and clinical outcomes
• Participate in departmental meetings, committees, and hospital initiatives
• Collaborate with nursing, social work, chaplaincy, and other interdisciplinary team members
• Maintain compliance with hospital policies, regulatory requirements, and professional standards.

 

Job Summary

Summary
Provides direct management to typically a small to medium-sized team of advanced practice providers or other allied health professionals while continuing to spend the majority of time providing direct patient care as a Nurse Practitioner
Does this position require Patient Care? Yes
Essential Functions
-Performs all essential functions of a Nurse Practitioner, providing direct patient care.
-Directly oversees and is accountable for the performance of a team of APPs and/or other direct reports.
-Hires, performance manages, and completes performance appraisals for a team of APPs and/or other direct reports.
-Orients, trains, and schedules staff.
-Assists with quality assurance programs as needed to help implement quality improvement efforts.
-Ensures continuing education and teaching for APPs.
-Acts as liaison between the hospital, physician and nursing staff, and other APPs.
-Ensures APPs are following proper billing compliance rules and methodology.

 

Qualifications

Education & Licensure

• Master's in Nursing (MSN) (or) DNP (or) PhD Degree in Nursing required.  Can this role accept experience in lieu of a degree? No.

• Completion of a Master’s or post Masters’ degree in Adult program accredited by the Commission on Collegiate Nursing Education (CCNE) or the National League for Nursing Accrediting Commission (NLNAC). 

• Satisfactory completion of an approved formal education program wh