Controller Maintenance

Position Summary

The Maintenance Controller maintains continuous surveillance over the airworthiness of the JetBlue aircraft fleet and is a single designated interface between Technical Operations and Dispatch providing control and direction for all aircraft maintenance concerns. The Maintenance Controller is designated as the single point of contact for aircraft status, restrictions, and is the Technical Operations focal contact point with respect to the rest of the airline.

Essential Responsibilities

• Uses real time aircraft monitoring applications to provide proactive resolution of in service discrepancies.
• Central point of contact for front line crewmembers, business partners and all other aircraft maintenance related matters.
• Authority and responsibility for the supervision and coordination of all unscheduled maintenance functions that are accomplished using JetBlue Airways procedures.
• Focal point within the System Operations Center (SOC) for all aircraft maintenance related items and provides bi directional communications to business unit members as required by the general maintenance manual and internal operating procedures.
• Provides real time recovery support and technical advice for aircraft that are out of service, liaises with front Line Maintenance, contract maintenance, Aircraft on Ground (AOG), Engineering, Dispatch, Sys Ops and Flight to establish a recovery plan of action.
• Maintain constant surveillance of overall line station activity. Supports both JetBlue Line maintenance and Contract Maintenance business partners in all matters regarding aircraft maintenance. 
• Overall authority over the application of the JetBlue Airways deferred maintenance process and tracking the repair requirements as outlined in the general Maintenance manual and required by Operations Specification requirements
• Recording all delays and cancellations including flight interruptions for cities which do not have JetBlue staffed Aircraft Maintenance Technicians (AMTs); including flight interruptions
• Other duties as assigned.

Minimum Experience and Qualific