AR Specialist

Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.

We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.

Job Description

Join our Corporate Finance team as a AR Specialist to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Reporting into Order Cash Assist Lead, you will help us assist clients with inquiries regarding invoicing, create invoices, and applying payments . Some of the other responsibilities include:

• Sales ledger and credit control tasks
• Month end reporting for AR
• Mailbox and escalated queries – both internal and external
• Bank allocation for AR postings
• Stripe processing of subscriptions and payment allocation to the accounting software
• Contract maintenance and invoicing of customers
• Complete Audit checks / tasks
• Day to day finance processing
• Report projects required / process improvements to Order to Cash Manager
• Review and reconcile integrations from the operating platforms/Salesforce to Netsuite to ensure completeness and integrity of the invoicing 
• Create / review SOPs where needed
• Implement process improvements for efficiency and accuracy

- The average base salary pay range for this position is $45,000 to $55,000

- May be considered for a discretionary annual bonus

- EST or CST time zone preferred

#LI-Remote

Qualifications

What would make me a good candidate?

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

Required qualifications for this role:

• Finance or Accounting qualifications
• Work experience within a finance role 3+ years - Accounts receivable preferred
• Proven credit control experience, working on key accounts within a Business to Business organisation
• Experience with accounting knowledge within sales ledger and book keeping
• Proven excel skills to a good standard
• Process improvement and system development
• Experience with Stripe and salesforce (preferred but not essential)
• Experience in SOPs
• Excellent written and verbal communication skills with tactful telephone manner
• Self-driven in seeking resolutions to a high standard
• Customer- centric and flexible with the ability to handle overdue credit accounts with risk-based approach in order not to jeopardize relationship with customer

At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.

Additional Information

Values and Life at Xplor

Our four core values that guide us from how we hire and recognize our team members to how we interact with our customers day to day:

• Make life simple
• Build for people
• Move with purpose
• Create lasting communities.

If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are:

• 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
• #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Co