Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Enterprise Backup & Recovery Platform (EBRP) team designs, builds, and operates secure, resilient, cloud-based backup solutions that protect critical business systems across First American. Our platform supports AWS and GCP environments and leverages logically air-gapped and immutable design principles to ensure recoverability, security, and regulatory compliance. 

We are seeking a Platform Engineer II to help evolve and operate our multi-cloud backup platform. This role blends infrastructure engineering, operational reliability, and automation development to deliver secure and scalable backup services across the enterprise. 


*We are open to remote candidates for this role

Role Overview 
 

This role is comprised of approximately: 

• 50% Platform Engineering 
• 30% Backup Operations & Reliability 
• 20% Development & Automation 

  

As a Platform Engineer II, you will independently deliver infrastructure solutions of moderate scope, contribute to automation and platform improvements, and support the operational health of production backup systems. You will work under general supervision while collaborating closely with senior engineers and cross-functional teams. 

Platform Engineering (50%) 

• Design, implement, and maintain cloud infrastructure supporting enterprise backup services across AWS and GCP 
• Define and manage infrastructure using Infrastructure-as-Code (Terraform preferred) 
• Translate engineering requirements into secure, scalable cloud architecture solutions 
• Modify and enhance existing platform components to improve resiliency, performance, and maintainability 
• Build and improve CI/CD pipelines supporting infrastructure and platform deployments 
• Contribute to IAM design, least-privilege access models, and secure cloud architecture patterns 
• Develop detailed technical specifications and documentation for infrastructure implementations 
• Partner with Security, Infrastructure, and Application teams to ensure successful platform integrations 
   

Backup Operations & Reliability (30%) 

• Monitor and maintain production backup jobs, replication workflows, and recovery processes 
• Troubleshoot backup failures and restore issues across AWS and GCP environments 
• Perform platform maintenance, installations, upgrades, and lifecycle management activities 
• Participate in incident response, root cause analysis, and corrective action planning 
• Support disaster recovery testing and validation efforts to ensure alignment with RPO/RTO objectives 
• Improve operational runbooks and documentation to enhance reliability and efficiency 
• Participate in on-call support as required by business needs 
   

Development & Automation (20%) 

• Leverage AI-assisted development tools to reduce operational toil, improve code quality, and automate repetitive engineering tasks 
• Develop automation scripts and tooling (Python, Bash, or similar) to reduce manual operational effort 
• Build and enhance pipeline automation to ensure the quality and reliability of infrastructure changes 
• Create internal tools used by Platform Engineering and partner teams 
• Contribute to automated validation and regression testing for platform updates 
• Document technical designs and implementation details to support knowledge sharing 

Experience 

• 2–5 years of directly related experience in cloud infrastructure, platform engineering, or DevOps 
• Experience defining infrastructure and platform capabilities using Infrastructure-as-Code and automation technologies 
• Hands-on experience with AWS required; familiarity with GCP strongly pre