Director, Global Education

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists

The Opportunity

In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

Abbott HF is seeking a Director of Global Education to be based at our location in either Pleasanton, CA or Austin, TX. This position is responsible for the development, implementation, and evaluation of all professional (clinicians) training programs that facilitate the learning, professional development, compliance with IFU’s and best practices. The individual will focus on developing and managing clinical and product education programs for external audiences (physicians and nurses) that support the company’s overall marketing objectives. Further, this position will also be responsible for the creation, management and tracking performance of new employee and ongoing sales training of our field sales, market development and clinical teams.

What You’ll Work On

• Develop and execute a comprehensive strategy to drive Heart Failure market development through driving innovation awareness and understanding through professional education.
• Working in collaboration with the Product Managers, Clinical Affairs, Scientific Affairs and Field Sales Leadership to develop design and implement sales strategy, clinical and product training programs and materials for customers as it relates to products manufactured and distributed by the company.
• Effective communication and collaboration with Divisional Vice President (DVP) Sales, Area Vice Presidents, Region Sales Managers, Heart Failure Therapy Specialists, Clinical Managers, Field Team, Clinical Affairs, Marketing and other internal customers.
• Communicate regularly with the DVP HF Marketing to ensure alignment of priorities for HF Marketing and for Education & Training.
• Identify opportunities in sales execution (sales, market development, technical and clinical) and formulate strategies to provide training to address these opportunities. Continually track effectiveness to make appropriate changes to the training plan.
• Develop strong lines of communication with all key internal corporate constituencies, Global Marketing, Sales, R&D, Complaint Handling, Technical Support, Clinical Affairs, Regulatory Affairs, Legal, international geographies and Reimbursement.
• Evaluate program effectiveness and revise training programs, materials, and instructional aids as required to ensure achievement of program objectives by individual learners and the plan as a whole.
• Oversee the design and implementation for new product launch training programs and materials in concert with product/marketing management.
• With the assistance of the field clinical team, develop and manage all customer educational opportunities, including both on- and off-site: Fellows programs, surgical training and VAD coordinator training.
• Work with key customers to develop educational and training partnerships.
• Develop a strong understanding of the company’s current proprietary technologies, products, and market strategy in order to develop sales and clinical ed