Senior Technology Integration Manager

Overview

Reporting to the Director of Technology, the Senior Technology Integration Manager drives sales and pre-sales activities for Sharp Channel Partners and Customers. This role focuses on advanced MFP, Production Print, and AV products, including their integration with in-house and third-party software applications. Key responsibilities include identifying workflow efficiencies for Sharp technology within end-user environments, guiding Channel Partners on incremental infrastructure improvements and strategy to boost sales, and educating the Sharp sales team on technology differentiators.

Responsibilities

• Drive Sales Growth: Achieve MFP and AV sales quotas by promoting Sharp technology and applications to Channel Partners and end-users.
• Provide Technical Advisory: Offer field sales support and consultation on Sharp and third-party application software, network connectivity, and advanced product features, including demonstrations of Sharp Production equipment.
• Strategic Development: Identify, build, and implement solutions-based pre-sales technology strategies and competencies for the field and dealer ecosystem.
• Channel Partner Enablement: Directly support Channel Partners by assisting with sales and marketing infrastructure, providing pre-sales training, developing impactful presentations, and improving proposal content.
• Cross-Functional Collaboration: Align with vertical markets, the industry, and various Solutions Team to deliver packaged offerings and provide input to Product Marketing and Planning on product and software integration needs.
• Knowledge & Training: Conduct industry solutions training, inform others of new developments, and maintain knowledge of relevant technologies and certifications.
• Reporting: Prepare and submit activity reports and forecasts in a timely manner.
• Mentoring, Guidance & Leadership: Assist Associate Technology Integration Director and Director with developing and supporting junior staff members when assigned.

ADMINISTRATIVE RESPONSIBILITIES

• Reporting & CRM: Daily use of Salesforce for account management and reporting, tracking digital product trends, and providing real-time business snapshots. This includes submitting weekly activities, sales opportunities, and channel partner event reviews, along with expense reports.
• Market Feedback: Continuously inform management about market conditions, new opportunities, and end-user network and application trends.
• Time Management: Efficiently manage time to ensure prompt and accurate responses to customer requests for sales, technical, and marketing requests.

Qualifications

• Minimum of 8+ years in an equivalent application/sales engineering position with proven sales/support experience
• Bachelor’s degree or completion of relevant post-secondary technical and computer related training programs preferred. i.e. BS in Computer Science, CNE, MCSE.
• Proven track record of delivering Solutions Sales Presentations to customers at all levels.
• Minimum of eight or more years of field and corporate experience with software and/or network sales and technical support.
• Experience specifically with pre-sale, and sales support activity, as well as service related support issues.
• In depth knowledge of the most widely used network technologies and topologies, and industry software.
• Familiarity with color production systems and Fiery print controllers.
• Knowledge of Apple products as well as Windows based computers.
• Knowledge of IOS and Android mobile devices.
• Ability to produce documents on Microsoft Office products, Office, PowerPoint and Excel.
• Working Knowledge of Salesforce.com or equivalent CRM.
• Familiarity with scanners and image storage systems as well as document distribution devices and software.
• Ability to communicate technical information effectively verbally, in written and graphic formats.
• Understanding of network/enterprise software. i.e. (SAP, SharePoint software)
• 75% plus national travel

ABOUT US: Sharp Imaging and Information Company of America (SIICA)

Sharp Imaging and Information Company of America (SIICA) is a division of Sharp Electronics Corporation, the U.S. subsidiary of Japan's Sharp Corporation, a global technology company which has been named to Fortune magazine's World's Most Admired Company List. Sharp strives to help businesses achieve Simply Smarter work by helping companies manage workflow efficiently, create immersive and engaging environments, and increase productivity