Senior Patient Financial Counselor

The Senior Patient Financial Counselor is responsible for insurance and eligibility verifications and assessment of financial requirements of recommended treatments including, but not limited to, chemotherapy, radiation therapy, office visits, integrated supportive care services, and other cancer-related therapy or services.  The Senior Patient Financial Counselor counsels the patient on insurance benefits, co-payments, and out of pocket expenses. The Senior Patient Financial Counselor is responsible for obtaining any required preauthorization for procedures, treatments, and admissions and is responsible for obtaining grants and drug assistance programs to support the patient's financial needs and provide access to care. This position is forward facing with patients and works collaboratively with referral coordinators, physicians, social work, nursing staff, pharmacy, and third-party payers. The Senior Patient Financial Counselors are held accountable for coordinating all aspects of the patient's financial roadmap. This includes working with insurance company medical directors and case managers to appeal denials and communicate the appeal process to internal providers and patients. This patient facing position requires empathy and tact in discussing sensitive financial issues related to the patient's procedure or treatment. 

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Associate's Degree Accounting, business administration, or related field. Or An equivalent combination of training and experience.
• 2 years Prior background in a healthcare setting of billing, financial counseling, or financial advocacy with proficiency in medical terminology.

Preferred Qualifications:

• Bachelor's Degree Accounting, business administration, or related field.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.