Sr. UX/UI Designer

Company Description

We are an industry-leading technology consulting firm dedicated to empowering organizations through cloud native and enterprise DevSecOps transformations. Our team of experts are passionate about leveraging cutting-edge technologies to deliver exceptional value to our clients. We specialize in executing innovative technical solutions using cloud native principles, containers, and extreme automation-based DevSecOps practices.
At our core, we believe in pushing boundaries and setting new standards. Our commitment to excellence is what sets us apart, and it's why our clients choose to work with us. We understand that delivering superior technical solutions requires a team of recognized professionals. If you have a passion for building cloud native systems, applications, and automation solutions in the cloud, and if you're seeking to join a company that is a powerhouse in Enterprise DevSecOps and Cloud Native domains, then you've come to the right place. We foster a dynamic, inclusive, and collaborative environment that encourages innovation and continuous learning. As a member of our team, you'll have the opportunity to work on exciting projects, tackle complex challenges, and make a significant impact in enabling digital transformation for our clients. Join us and be part of a team that thrives on pushing the boundaries of what's possible in technology.

Job Description

As the Sr. UX/UI Designer, ensure an accurate translation of stakeholder/user group needs into design requirements. Initiate a comprehensive approach for user research and workflow analyses, data-informed design proposals, and prototyping and testing designs for product teams and business process improvements.   Work extremely closely with client stakeholders and Product Owners/Product Managers to strategize and develop a suite of applications, irrespective of operating systems (including Windows, Web, Android, and iOS) or platform, and support holistic product/service portfolio solutions that meet Business objectives.  Develop a design system to support a cohesive ecosystem of products and redesign service workflows to achieve process efficiencies and cost savings. Measure and optimize web-based applications to enhance usability, leveraging industry best practices and applying a variety of approaches to validate an optimal customer/user experience. 

Key Performance Expectations: 

• Works to understand core Business objectives to provide user-centric solutions to advance service/product success.  

• Creates a design strategy for a portfolio or product suite for the organization.  

• Works to unify product and engineering personnel behind a product design that caters to target audiences; shapes product development with Product Manager, Product Owner, Lead Engineer/Developer and other key stakeholders. 

• Able to segment user groups and work with multi-disciplinary teams to gather primary and secondary information and insights around user needs and business objectives using a variety of research techniques/methods and tools. 

• Translates gathered requirements into innovative design solutions for multiple user personas that optimize for accessibility, scalability, and performance. 

• Conduct and facilitate highly organized workshops with client stakeholders/users and product teams. 

• Excellent verbal and written communication skills with proven ability to present complex concepts in simple terms.

• Develop information architecture for a portfolio or suite of products and applications that ensures alignment with customers/users’ needs.

• Develop service blueprints reflecting future-state improvements and dependencies for user segments, contributing functions/capabilities, and supporting systems.

• Develop future-state prototypes to demonstrate complex user flows and system interactions. 

• Develop and maintain design systems that ensure consistency across multiple (cloud-native) applications.

• Work closely with developers to ensure seamless implementation of designs and resolve any design-related issues during development.  

• Organize and conduct UAT/user testing to validate intuitive interactions, customizations for user groups, and degree to which requirements meet Business and user needs. 

Qualifications

•  10+ years of UI/UX design experience, with focus on technical products. 

• Analytical ability to map design solutions to business objectives and desired service/product improvements. 

• Portfolio demonstrating complex enterprise application design.  

• Track record of shipping successful products in technical domains. 

• Solid experience i