Associate Director – Training & External Engagement Operations, Lilly Employer

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview 

Lilly Employer accelerates obesity access by expanding employer coverage and utilization through both traditional and new access pathways. We focus on improving employer and employee experiences, advancing evidence generation, and promoting a more transparent healthcare ecosystem. By removing barriers to access and affordability, we help improve lives through Lilly medicines. Our team is committed to understanding customer needs, eliminating obstacles to a seamless experience, and embracing collaboration, strategic thinking, and innovation to drive better outcomes. 

Position Overview 

The P4 Associate Director – Employer Training & External Engagement Operations builds and strengthens Lilly’s Employer Business-to-Business (B2B) selling capability by leading Employer training development and delivery, incorporating outside‑in insights, and ensuring consistent, compliant field execution.  

The ideal candidate should be passionate about building a best‑in‑class Employer capability and motivated by the opportunity to shape how Lilly prepares and equips teams to engage employers at scale. They should bring a strong learning and enablement mindset—skilled at translating complex concepts into simple, practical training and tools that drive measurable improvements in field execution and employer decision outcomes. 

They should be an innovative learning designer, applying modern, outside‑in approaches to strengthen capability building, accelerate performance, and ensure training is grounded in real‑world B2B selling, the employer ecosystem and the Lilly employer strategy. The ideal candidate should also be a high‑impact facilitator and coach, capable of delivering engaging virtual and live experiences that help field teams adopt new behaviors with confidence and consistency.  

Key Deliverables 

• Employer training curriculum, roadmap, and reinforcement plan  

• High quality, compliant training content and approval packages  

• Consistent pull-through of Employer strategy, tools, and capabilities  

• Improvements in field readiness, capability adoption, and overall execution quality 

• Excellence in execution of peer-to-peer, Congress, and external engagement operations  

• Integrated Employer field team calendar and coordination processes  

Key Responsibilities 

Capability Building, Content Development & Training Execution 

• Lead outside‑in benchmarking to identify best practices in B2B selling, adult learning, enablement, and employer‑focused capabilities.