HR Business Partner

Who are we?

Flying Bisons is a leading Digital Consulting & Delivery company based in the heart of Europe, Warsaw. Our mission is to help our clients to Unleash Digital Potential™. We discover, define, design, and develop world-class digital products that drive business results for our clients, shaping digital experiences for millions of people around the world.

We stand out due to our end-to-end process that allows us to approach each and every challenge with confidence that we can deliver the best results. Our expertise includes Research, Digital Strategy, Branding, Content (Written, Photos, Videos), Product Design, Web & Mobile Development, Data Analytics & AI.

Join our 120-people team to co-create industry-defining products and heart-racing experiences for the biggest brands (Mercedes AMG, IKEA, KFC, eObuwie, Żabka, Sanofi, Zain) and disruptive startups (like Booksy, Nethone, Telemedi, or DevSkiller)!

Role overview

We are looking for an HR Business Partner who will take ownership of our freelancer (B2B) collaboration model and manage the full freelancer lifecycle from sourcing and pre-selection, through contracting and onboarding, to ongoing coordination, performance feedback, and database maintenance.

This role can be structured as a part-time or near full-time collaboration (approximately 0.5–1.0 FTE), depending on the final scope

This role is process-driven and operational, with a strong stakeholder management component. Your key objective will be to ensure a scalable, structured and compliant way of working with freelancers, while supporting business stakeholders (TLs/PMs) in fulfilling project staffing needs efficiently.

Key responsibilities

Freelancer lifecycle management (end-to-end)

• Source and pre-select freelancers in line with the agreed operating model

• Coordinate contracting and documentation (framework agreements, NDA, required consents and records)

• Manage formal onboarding and ensure smooth start of cooperation

• Coordinate the administrative side of ongoing cooperation in collaboration with Finance/HR

• Collect post-project feedback, track quality, and update freelancer status accordingly

Freelancer database ownership (accuracy & data quality)

• Own and maintain the freelancer database as a single source of truth (skills, seniority, rates, availability, statuses)

• Ensure database accuracy and freshness by regularly validating availability and updating key profile details

• Maintain cooperation history (projects, scope, quality ratings, TL/PM recommendations)

• Ensure completeness of documentation and required records (contracts, NDA, consents)

• Run periodic database reviews and initiate sourcing activities when capability gaps are identified

Stakeholder support & process governance (TL/PM collaboration)

• Receive and manage freelancer requests (brief, budget, timeline, required competencies)

• Deliver shortlists and recommendations based on availability and skill fit

• Ensure clear ownership split: HR owns the process and relationship model, business owns delivery outcomes

• Maintain process standards, reduce operational risk, and ensure alignment with internal rules

Process improvement, templates & tools

• Create and maintain process documentation and templates (brief, SOW/order, feedback form, checklists)

• Monitor process efficiency (SLA, database coverage, quality signals, pool availability)

• Support tool improvements related to wor