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Experienced Mobile Service Technician - HOLT Truck Centers

HOLT Group
United Statesfull_timeVerifiedPosted 29 May 2026

About the role

Experienced Mobile Service Technician - HOLT Truck Centers

Department: HOLT Truck (TRUCK)

Employment Type: Full Time

Location: HTT - Tyler

Reporting To: Jeremy Burk


Description

The Level 3 Mobile Technician is a skilled technician capable of handling a wide range of mechanical repairs and performing basic to intermediate diagnostics. This role is trusted to complete most standard repairs with limited supervision and continues to build diagnostic capability.

Senior-level position – Generally has more than four years of experience and/or demonstrated job relevant knowledge/skills. A level three technician has a broad knowledge of the field’s standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting and requires minimal supervision. 

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Essential Functions

  • Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
  • Operates independently in a mobile service environment, managing time and workload across multiple job sites while responding to changing priorities and service needs
  • Troubleshoots and diagnoses complex engine malfunctions and failures with minimum supervision
  • Performs detailed engine and related equipment repairs on trucks and trailers with direction and minimum supervision
  • Disassembles, inspects, determines parts required, and reassembles to factory specifications 
  • Provides quality control/assurance inspections of completed tasks to include road testing
  • Uses computers and related software to assist in diagnosing and reprograming engines 
  • Completes documentation for service reports, timecards, parts requisition and returns
  • Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
  • Operates equipment and vehicles with possession of all necessary licenses and certificates
  • Adheres to contamination control and HAZMAT rules and regulations
  • Maintains all company equipment, tools, and vehicle in a good, clean, and working order
  • Communicates job progress to supervisor and customer as needed
  • Works overtime as required by workload and customers’ needs
  • Projects professionalism with both internal and external customers, including personal appearance
  • Acts as a mentor and coach to lower level Technicians  
  • Completes all assigned Technician Training Path courses and safety training
  • Consistently maintains an average rework of less than 0.5%
  • Ensures a positive average variance consistently
  • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
  • Requires regular and punctual employee attendance
  • Performs other duties as assigned


Knowledge, Skills, and Abilities

  • Ability to complete all Level 3 curriculum pathway requirements as outlined in the Leveling Description Guide
  • Ability to meet all technical and performance requirements for a Level 1 & 2 Technician
  • Extensive knowledge of equipment and tools, including their designs, uses, repair, and maintenance
  • Expert knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling
  • Operation and control skills of vehicle fleet
  • Problem-solving and troubleshooting skills
  • Verbal communication skills
  • Excellent time management and organizational skills
  • Ability to follow logical troubleshooting procedures
  • Ability to work independently and as part of a team
  • Ability to operate a conventional forklift
  • Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
  • Ability to operate a vehicle on public roads
  • Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
  • Ability to read, write, and understand information
  • Ability to listen to and understand information and ideas presented through spoken words and sentences
  • Ability to complete applicable HDSI VBL Classes, model HOLT's VB

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Company

HOLT Group

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