DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

ADMINISTRATIVE ASSISTANT 3

Job Location:

Address: Division of Developmental Disabilities (DDD)
4000 North Central Avenue Phoenix, Arizona 85012

Posting Details:

Salary: $36,100.00 - $40,100.00 

Grade: 17

Closing Date: March 11, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Administrative Assistant 3. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

• Database development, maintenance, extracting information and putting in into graphic display to hand off to administration for analysis. Current databases include: Care Concerns, Emergency 24-hour phone calls, HCBS Audits, Credentialing, Mortality, Contract Actions, AHCCCS Self Reports.
• Coordinates with AHCCCS and staff for the completion of QOC Concerns received from AHCCCS, forwards for approval to QA Manager/Administrator and final approval from Medical Director. Maintains tracking calendar with due dates, establishes electronic files audits files for completion. Follows-up on missing docs and any inquiries from AHCCCS.
• Mortality review activities which includes obtaining critical information, organizing file for Medical Director Review, complete follow-up requests, maintain database, archiving, and assisting with pulling the mortality data to allow the Medical Director to write the Annual Mortality Review Report for the Assistant Director.
• Payroll, track completion of mandatory trainings by QA staff, answer phones, ensure office equipment is operational and if not arrange for replacement or repairs. Coordinates all office activities and works with the LOC's re: fire drills, moves, etc.
• Organizes bi-monthly group Home Seminar for public, includes arranging training room, taking registration, sending training materials to participants, confirming trainers, revising training materials as needed. Coordinates meetings with internal and external people, writes minutes, completes agendas, set up conference calls, etc.
• Assists with decision making, prioritizing of project, process improvement plans and routinely is assigned follow-up activities. Presents topics to Monthly QA Unit Meetings. Assigns work to QA Specialists such as Care Concerns, Credentialing, HCBS monitoring.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:
• Establish databases and to extract information from database