Jobs and Careers

Supervising Staff Services Analyst (MSS)

Merit Systems

Crescent City, United Statesfull_timeVerifiedPosted 10 Aug 2026

💰 $151,616/yr($137,520/yr – $151,616/yr)

About the role

Posting number: MSS06107

Department: Del Norte County Department of Health and Human Services

Job classification: Supervising Staff Services Analyst

Posting type: Open

Categories: Administration

Summary

Under general direction, a Supervising Staff Services Analyst is responsible for providing first level supervision over professional staff engaged in general administrative, personnel, staff development, fiscal, and/or program analytical work. In addition to the supervisory responsibilities, incumbents typically handle the most difficult and sensitive analytical work in their assigned work unit and performs related duties as assigned.

The Supervising Staff Services Analyst classification is the first supervisory level in the Staff Services series. In smaller departments, a Supervising Staff Services Analyst may supervise staff working in more than one administrative functional area. In the larger departments, the class may supervise within a single functional area due to the size and complexity of that function. It is distinguished from the Staff Services Analyst III by its full scope of supervisory responsibilities and the fact that the latter is the advanced journey-level class in the series where incumbents primarily serve as lead workers and/or may perform the more advanced and complex analytical work in the unit, but do not typically supervise other analysts. It is also distinguished from the Staff Services Manager in that the latter is the highly advanced-level in the Staff Services series where incumbents serve as functional managers (e.g., as a fiscal administrator or officer) over a complex staff services function, but may not have first-line supervisory responsibility over other analysts.

Assignment as a Supervising Staff Services Analyst can emphasize one of the following options: staff development or program supervision and analysis, incumbents may be assigned to supervise and perform general duties that encompass a broad scope of administrative analytical functions and areas of responsibility. For positions specifically assigned to the staff development or program supervision and analysis option, specific minimum qualifications and recruitments are permitted which allow for separate lists for the option that meets the specific needs of the assignment.

Examples of duties

Duties may include, but are not limited to, the following:

Serves as a first level supervisor over staff engaged in professional analytical work in support of one or more administrative functions; provides guidance and technical direction to staff in performing their assignments.
Plans, prioritizes, organizes, assigns, and delegates staff tasks and projects. Monitors work of staff to ensure that it meets quality, quantity, and timeliness.
Establishes performance standards and provides feedback to employees.
Works with staff in developing professional goals and assists in the accomplishment of those goals by setting timeframes and on-going face-to-face meetings to discuss their progress and to provide guidance and support.
Keeps informed of provisions of labor-management agreements and their effects on departmental operations to ensure working conditions are in compliance.
Investigates complaints related to assigned staff, recommends corrective action as needed, and resolves escalated complaints or disputes.
In coordination with manager or personnel staff, applies progressive discipline actions and termination procedures to resolve staff conflicts as needed.
Establishes and implements work performance standards.
Regularly reviews and keeps record of work performance of subordinates to ensure accurate completion and conformance with applicable standards, rules and regulations. Prepares and signs performance evaluations. Conducts regular performance evaluation meetings.
Ensures workload is effectively distributed to promote the effective operation of the organizational unit.
Monitors the work environment to ensure it is free of discrimination and harassment.
Provides employees with guidance/instructions in handling difficult, unusual, or complex problems as they arise.
Develops oral interview exam questions to assess applicants based on required knowledge, skills, and abilities. Identifies and selects subject matter experts to serve as oral interview panel members, training and experience raters, and/or performance exam raters.
Directs, oversees, and participates in the collection and analysis of data and makes recommendations on the formulation of policy and procedures, staffing, and organizational changes.
Conducts surveys and performs advanced research and statistical analysis on administrative, fiscal, staff develop