Administrative Services Director I

Overview

The Agency of Digital Services (ADS) is seeking an experienced, strategic leader to serve as the Director of Operations and Organizational Management. This role is responsible for overseeing a wide range of critical operational and administrative functions that directly support the agency's effectiveness and long-term goals.

 

The Director will manage financial operations, space utilization, employee experience initiatives, organizational development, onboarding/offboarding processes, recruitment efforts, and more. This position requires exceptional leadership, discretion, and a deep understanding of state systems and operational frameworks.

 

Key Responsibilities:

• Oversee operational functions including accounts payable, purchasing card management, telephony billing, and professional development programs.
• Manage agency-wide space planning and utilization in coordination with leadership and external partners.
• Lead employee engagement and organizational development initiatives to enhance workplace culture.
• Direct salary and benefits reviews, aligning compensation plans with budget goals.
• Supervise onboarding and offboarding processes, ensuring policy compliance and smooth transitions.
• Maintain the agency's organizational structure and manage staffing changes and reorganizations.
• Represent ADS in recruitment efforts and career fairs, managing related logistics and outreach.
• Serve as the primary liaison to the Department of Human Resources (DHR).
• Handle confidential and sensitive staffing and financial information with discretion.

 

Qualified Candidates Should Also:

• Demonstrate leadership in managing complex operational functions.
• Have strong financial acumen with experience in budgeting and resource allocation.
• Show expertise in organizational development and employee engagement.
• Have proficiency in systems including VTHR, Vantage, Excel, VISIO, and Adobe.
• Have working knowledge of VSEA bargaining agreements and DHR procedures.
• Have a high degree of professionalism and ability to manage confidential information.
• Show excellent communication, collaboration, and strategic decision-making skills.

 

This is a Confidential Director-level position due to its access to sensitive personnel and financial data and its strategic impact on agency operations.  A fingerprint-supported background check may be required based on the assigned job duties and location.

Who May Apply

This position, Administrative Services Director I (Job Requisition #52674), is open to all State employees and external applicants.

If you would like more information about this position, please contact Emily.Mascitti@vermont.gov

Resumes will not be accepted via e-mail. You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting.
 

Environmental Factors

Work is performed in a standard office setting.

Minimum Qualifications

Master's degree in accounting, business or public administration, office administration or a related field AND one (1) year or more of professional-level experience performing and supervising (directly or indirectly) administrative functions for a moderate sized office, department or agency.

 

OR

 

Bachelor's degree in accounting, business or public administration, office administration or a related field AND three (3) years or more of professional-level experience performing and supervising (directly or indirectly) administrative functions for a moderate sized office, department or agency.

 

OR

 

Bachelor's degree AND five (5) years or more of professional-level experience performing and supervising (directly or indirectly) administrative functions for a moderate sized office, department or agency.

 

OR

 

Two years of full-time college coursework or associate's degree AND seven (7) years or more of professional-level experience performing and supervising (directly or indirectly) administrative functions for a moderate sized office, department or agency.

 

OR

 

High School diploma or equivalent AND nine (9) years or more of professional-level experience performing and supervising (directly or indirectly) administrative functions for a moderate sized office, department or agency.

 

OR

 

One (1) year or more of experience as an Administrative Services Manager III with the State of Vermont.

 

NOTE: Only administrative work experience is qualifying. Administrative support includes those functions which k