Quick Cafe Associate

Description

About the Atlanta Botanical Garden

The Atlanta Botanical Garden is a world-class cultural destination dedicated to connecting people with plants and nature. The Longleaf Restaurant extends this mission through an exceptional culinary experience rooted in sustainability, freshness, and Southern hospitality.

Position Summary

Join a vibrant, fast-paced team that keeps the Garden buzzing, serving great food, great coffee, and even better hospitality every day. As a Quick Cafe Associate, you'll be responsible for providing excellent customer service, serving food and beverages quickly and accurately, maintaining a clean and organized workspace, and operating the cash register. 

Key Responsibilities

Customer Service:

• Greet customers warmly and efficiently
• Take and process orders accurately and quickly
• Answer customer questions about the menu and specials
• Handle customer inquiries and complaints professionally
• Ensure customer satisfaction with food and service

Food and Beverage Preparation:

• Prepare and serve food and beverages according to established recipes and standards
• Maintain a clean and organized workspace
• Ensure food and beverage items are fresh and properly stored 

Sales Transactions:

• Operate the cash register accurately and efficiently
• Handle credit card transactions
• Balance the drawer at the end of the shift

Maintenance and Cleaning:

• Clean tables, counters, and other surfaces
• Wipe down spills and clean up trash
• Restock supplies as needed
• Ensure the cafe is clean, safe, and welcoming for customers

Other Duties:

• Assist with other tasks as needed, such as stocking shelves, organizing inventory, or helping with special events
• Follow all safety and hygiene procedures
• Be familiar with and adhere to all company policies and procedures

Requirements

• Customer Service Skills: Friendly, approachable, and able to handle customer interactions effectively. Basic menu knowledge and a general knowledge of the Garden and restaurant
• Communication Skills: Able to clearly and concisely communicate with customers and coworkers. Positive interpersonal skills required
• Basic Math Skills: Able to accurately calculate change and perform basic math calculations
• Physical Stamina: Able to stand for extended periods of time and move around quickly. Frequently lifts/carries up to 25 lbs
• Multitasking Skills: Able to handle multiple tasks simultaneously in a fast-paced environment
• Attention to Detail: Able to pay attention to detail and ensure accuracy in food and beverage orders 
• Cleanliness and Hygiene: Able to maintain a clean and sanitary workspace
• Teamwork: Able to work effectively as part of a team
• Flexibility: Able to work a flexible schedule, including evenings, weekends, and holidays

The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.

It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.

Atlanta Botanical Garden Core Values

• Conservation: We value natural resources and ecosystems, making choices with the long-term sustainability of our planet in mind
• Excellence: We hold ourselves to high standards and expect commitment from each other to contribute to a positive image and reputation for the Garden
• Inspiration: We inspire through the creation of an environment that supports imagination and expression of beauty, providing joy, delight, and a deeper appreciation of plants for everyone.
• Integrity: We demonstrate honesty, transparency, accountability, trustworthi