Manager of Financial Services

Put your heart to work at AbleLight!
AbleLight is currently hiring a Manager of Financial Services in Colorado.
The Manager of Financial Services is responsible for building and leading the Financial Life team in providing fiduciary support to the members of AbleLight, their parents/guardians, and other stakeholders.
They are the end-to-end owners of the Financial Life Systems, processes, and technology necessary to enrich the Financial, lives of our members. The Manager will lead the Financial Life team in identifying new service opportunities as well as improvements to current services. They will participate in and lead projects for these new or improvement opportunities.
Requirements:
• Bachelor’s Degree in Related Field (Accounting or Finance preferred)
• Five years’ progressive experience in accounting, finance, or business management with experience in a customer service environment.
• Three years’ experience of progressive leadership experience that includes leading customer service teams and direct management of a functional area.
• Three years of experience in financial technology systems and PC Applications including Microsoft Office.
• Must be able to pass a State Background Check.
• Must have a valid driver's license.

Benefits:
• Competitive salary $87,600-109k
• Health and Wellness: Medical, Dental, and Vision benefits starting the first of the month following 30 days of employment.
• Financial Wellness: 403(b) Retirement Savings Plan with 3.5% matching contributions, Health Savings Account, Flexible Savings Account, and Basic Life, AD&D, STD, and LTD insurance.
• Work/Life Balance: Paid Time Off (PTO), Tuition Reimbursements.
• Hybrid work model

Responsibilities:
• Successfully lead a world- class team of dedicated support providers who are innovative and proactive in problem solving and solutioning for clients. This team is comprised of experts in:
-Social Security Representative Payee duties
-Ensuring continued benefits eligibility for our members
-Advocating for benefits for our members
• Champion of employee development and engagement building confidence, autonomy, and growth opportunities within the team.
• Participate in the development of employee on-boarding and training.
• Lead the development and implementation of customer service standards that are world class.
• Lead the Financial Life organizational growth to align with member growth and champion new service and technology rollouts.
• Lead the design, development and implementation of solutions ensuring user experiences are maximized. Foundational elements that include education & training, 24-hour support, contracts & documents management, real time access/reporting.

Be part of a team who enhances the lives of our individuals in every way possible. Apply today and make a difference in your community!

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