Head of Retail & SDP
RichemontAbout the role
TimeVallée, from architectural codes to the trendiest selection of desirable brands & products, TimeVallée has become an undisputed luxury anchorage for fine timekeepers since its creation in 2014.
Currently distributing 30 fine watchmaking & jewelry Maisons throughout 42 global stores mainly located in Asia, Europe and Middle East region with a expansion plan globally.
With the recent internal expansion of the TimeVallée distribution and the creation of our International office in Geneva, we are looking for a Head of Retail & Store Planning Development to lead the International development of TimeVallée physical stores with the following main objectives.
HOW WILL YOU MAKE AN IMPACT?
Retail Operation & Development
- Create and integrate policies/procedures in order to centralize efficiency and achieve retail excellence.
- Oversee all stores and operations, enhance overall operational excellence of each boutique.
- Expand Retail Operations by incorporating Retail Performance, such as modifying training tools and creating development programs for all boutiques.
- Remodeled monthly and annual reporting tools, provide strategic analysis/action plans to achieve Retail KPIs.
- Project lead of boutique openings and procedure
- Lead the Training dept and structure the training journey:
- Launch and ensure smooth implementation of the TimeVallée Ambassador program across all POS. Create a Sales force TimeVallee community to create unity and implement best retail practices among all TimeVallee.
- Store Planning & Visual Merchandising
- Lead the Store Planning & Visual Merchandising International Team
- Structure & develop the department
- Responsible for retro-planning and follow up the progress to ensure on-time delivery and quality
- Manage and track the budget and prepare cost analyses of projects
- Maintain master tracking of all new projects, repair and maintenance
- Source competitive bidding for projects among suppliers in a timely manner
- Conduct regular store visits to ensure perfect image
- Improve visual merchandising identity and lead agency relationship
- Assess existing concept and improve it
HOW WILL YOU EXPERIENCE SUCESS WITH US?
You have:
- At least 8 years of Expertise in Retail, including management of SDP & VM function
- Architectural or design background will be a plus.
- Solid Retail operation management
- Strong organizational, leadership and influencing skills
- Proven contract negotiation skills
- Excellent verbal and written communication skills
- Strong analytical abilities
- Ability to interface with multiple internal and external partners at Senior Management level
- Ability to travel 30% of the time, or as needed
- Fluent in English, and Mandarin a plus.
HOW DO WE KEEP YOU SMILING?
- You will join a friendly and dynamic team within our Group Headquarter
- Entrepreneurship, trust, integrity and agile learning are part of our great team spirit
- You will interact with several stakeholders across functions and countries
- Our office will allow you to evolve in a modern and pleasant environment
YOUR JOURNEY WITH US ?
Initially, when your application is selected, you will receive an introduction call to explain the main points in terms of this position, and to have a chance to showcase your motivation.
If successful, you will first meet with our CEO of TimeVallée, and finally one of our HR colleagues.
As a final step, hopefully we can deliver some good news and greet you as our new colleague!
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