Production Lead

Description

At Merchology, we are more than a company. We’re a company with meaning. 
Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our facility in Mechanicsburg. Come see why we are a three-time Top Workplaces award winner!  

Merchology is in pursuit of a Production Lead to join their Manufacturing team! This person specializes in making sure quality products are produced, labor is efficient, and products are delivered on time. Join a fast-growing team with opportunities for advancement   

PRIMARY RESPONSIBILITIES A successful Production Lead will:  

• Understand equipment and processes to troubleshoot order issues. 
• Ensure training needs are met and hold employees accountable to documented processes. Train new associates within the department. 
• Communicate within and across departments to gather information needed to make decisions. 
• Troubleshoot problems with equipment or processes to resolve issues. 
• Develop members of the production team to ensure seamless coverage and warehouse operation at all times. 
• Identify problems, develop solutions, and implement change to make us better. 
• Inspire, influence, and guide others to participate in common goals. 
• Effectively delegate and empower others to manage increasing workload as needed. 
• Assure staff scheduling is sufficient to meet business needs, including providing direction to off-shift Supervisors/Leads 
• Ensure quality decoration of product through QC inspection. 
• Take ownership and accountability for all safety and quality incidents within your area of responsibility. 

Requirements

• Ability to stand for 7-9 hours per day 
• A minimum of 12 months related experience 
• Detail oriented, organized, and accurate 
• Positive attitude and team leader 
• Intermediate skills and knowledge 
• Excellent vision and fine motor skills to work with detailed product, small parts machinery, and fine threads 
• Ability to identify colors and shades 
• Ability to lift up to 40 pounds repeatedly 
• Excellent employee relations skills to lead in a team setting.  
• Positive employee relations with all other staff. 
• Excellent ability to make decisions. 
• Ability to work in a warm environment (certain times of year) 

WHAT WE OFFER In addition to an outstanding creative culture, authentically nice people, and interesting work, we have: 

• Generous PTO (18 days per year)* 
• 7 company-paid holidays* 
• Hybrid work schedule for select departments 
• 40 hours of paid volunteer time* 
• 401k with match* 
• Medical and dental insurance options, FSA, and HSA* 
• Company-paid life insurance* 
• Company-sponsored social events  
• Premium brand partner discounts  
• Employee Assistance Program 
• Employee-led Committees in Social Events, Wellness, DE&I and Giveback 

* denotes full-time permanent employee benefits
LOCATION 

• 5045 Ritter Rd. Mechanicsburg, PA 17055
• Onsite role located at our production facility 

SHIFT 1st Shift 6:00 am to 2:30 pm, Monday to Friday 

INDUSTRY 

• Business to Business eCommerce and Apparel 

Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.