Facilities Management, Senior Associate Director of Shops

The Cornell University campus is widely admired as one of the world’s most beautiful academic settings. The Division of Facilities and Campus Services is committed to providing the highest quality service to faculty, students, staff, alumni, and visitors.

With more than 260 major buildings enhancing the magnificent landscape of the Ithaca campus, approximately 1,000 highly talented and dedicated staff serve as steward of the campus resources and operations.

All employees are accountable for supporting the organization’s values of truth, respect, excellence, teamwork, and integrity; and supporting inclusive and sustainable practices in carrying out everyday responsibilities.

Facilities Management (FM) provides maintenance, grounds, and custodial services to the entire campus. FM serves as a partner within the zone structure for the Contract Colleges (CC), Endowed (EN), and Student and Campus Life (SCL) zones.

As a key steward of the University’s facilities, FM is responsible for facility assessments, skilled trades, general construction, building care, grounds, recycling, asbestos, and the management of planned, corrective, and preventive maintenance.

   

Duties and Responsibilities: 

While position responsibilities vary, all people leaders are expected to foster a culture of belonging and a psychologically healthy work environment by being trustworthy; respecting all individuals; being flexible; supporting work/life integration as well as healthy boundaries; inviting new ideas, alternatives, and perspectives; speaking up and taking action if others are being excluded or treated inappropriately; and recognizing the contributions of others.

The Senior Associate Director of Shops provides oversight and management of all union based shops consisting of roughly 240 total BTC trades members, UAW mechanics and Teamster Testers. Collaborates, implements and enforces equitable and consistent work policy practices across all groups in Repair & Maintenance structure. Ensures cross coordination between Shop Managers to adequately prioritize and support multi- trade maintenance and repair response in the most efficient manner for the University. Coordinates with division counterparts to ensure labor requirements are met in support of collective priorities. Partners on a regular basis to understand and balance support of Preventive Maintenance efforts of campus as well as partners to understand and balance support of the Small Project Groups priorities, schedules, and labor requirements from the shop organization. Establishes clear roles and responsibilities on project execution if level of shop involvement warrants project management outside the Small Project Team.

Engages in BTC related activities, routine meetings, and developing relationships with union business agents. Invests in collaborating to develop and refine practices striving for appropriate advocacy, work efficiency, and optimal execution. As the primary point of Campus Unit contact for corrective maintenance shops, the Senior Associate Director of Shops provides intentional and regular coordination and partnership with individual campus unit facilities representatives, disseminating and coordinating FCS response accordingly.

Key success criteria: Possesses a full spectrum of facilities management experience and demonstrates strategic customer service and staff management and decision-making/critical thinking skills, as well as ability to develop and maintain strong relationships while managing multiple priorities.

This is a benefits-eligible, salaried position.

We are a value–based organization where all employees are accountable for supporting the organization’s values of truth, respect, excellence, teamwork, and integrity. Facilities and Campus Services employees are required to attend staff development trainings and participate in the performance evaluation process.

Required Qualifications:

• Bachelor’s degree in Facilities Management or Construction Technology or related field with at least five years’ experience in facilities management or equivalent combination of education and experience.

• Task/content familiarity across a spectrum of shops tasking.

• Must possess strong leadership skills and demonstrated effective experience supervising and developing staff.

• Must demonstrate excellent oral and written communication skills to effectively partner with and engage stakeholders as well as empower a strong team environment.

• Must be able to make sound decisions and navigate through ambiguous situations.

• Experience in and/or demonstrated commitment to supporting diversity, equi