ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Sr. Director, Risk Management, is responsible for executing risk management activities for an assigned sub-portfolio within North America Operations, in support of the Managing Director, Risk Management. This leader administers insurance program components and provides risk advisory support for an assigned scope and helps build and develop a high-performing team. The Sr. Director serves as a trusted advisor to business unit leadership and asset management teams within the assigned scope, and supports operational governance, regulatory compliance, budget administration, and vendor relationships. The role operates within the enterprise risk framework and collaborates closely with the Managing Director and cross-functional partners on program initiatives.

JOB DESCRIPTION

KEY RESPONSIBILITIES:

Scope & Team Support

• Execute risk management priorities for an assigned sub-portfolio, in alignment with direction set by the Managing Director, Risk Management.
• Support the development and performance management of risk management team members; provide day-to-day coaching and guidance.
• Partner with peers across risk, legal, finance, operations, and asset management to support integrated outcomes.
• Represent the risk function in business unit meetings within the assigned scope; escalate significant matters to the Managing Director.
• Support continuous improvement of risk processes and internal controls within the assigned scope.

Insurance Program Administration

• Administer day-to-day insurance program activities for the assigned sub-portfolio, ensuring coverage adequacy and cost efficiency.
• Prepare underwriting submissions, gather exposure data, and coordinate renewal activities with brokers and carriers.
• Maintain working relationships with brokers and carriers; monitor service levels and escalate issues as needed.
• Provide portfolio-level data and exposure information to support enterprise-led placement and risk financing initiatives.
• Communicate program updates and coverage matters to business unit stakeholders within the assigned scope.

Contract Review & Compliance

• Review contracts for insurance requirements and risk mitigation adequacy within the assigned scope.
• Confirm contracts comply with applicable insurance and legal requirements before execution.
• Apply risk management contract standards and guidance; coordinate with legal and procurement as needed.
• Escalate non-standard contractual risk provisions to the Managing Director with recommended mitigation approaches.

Crisis Support, Broker & Carrier Relationships

• Support crisis response and coordination for events affecting the assigned sub-portfolio, under the direction of the Managing Director.
• Manage day-to-day broker and carrier relationships within the assigned scope; flag systemic service issues to the Managing Director.
• Stay current on industry trends and regulatory developments affecting the assigned scope.

Governance & Reporting Support

• Support budget administration for the assigned scope, including tracking program costs, vendor fees, and operational expenses.
• Apply risk governance frameworks, policies, standard operating procedures, and delegations of authority within the assigned scope.
• Monitor regulatory compliance across assigned North America jurisdictions; flag legislative developments to the Managing Director.
• Prepare management reporting, risk analytics, and performance metrics for review by senior leadership.
• Support vendor contract administration, including renewals and performance tracking.

BASIC KNOWLEDGE &