Senior Security Engineer

<h5 class="iCIMS_InfoMsg iCIMS_InfoField_Job">Overview:</h5> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p>The Senior Security Engineer works in Optiv's 24x7x365 Security Operations Center as a member of the Managed Security Services team. The Senior Security Engineer uses technical knowledge on a number of security technologies to analyze and respond to security threats from various security platforms and technologies. The Senior Security Engineer serves as an escalation point for critical and complex client issues, performs configuration and testing of products, assists with developing and documenting work processes and trains other members of the team. This position also has a main function of VPN management.&nbsp;</p> <div id="iCIMS_Expandable_Button">&nbsp;</div> </div> </div> </div> <h5 class="iCIMS_InfoMsg iCIMS_InfoField_Job">Responsibilities:</h5> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <div class="GJ5SESCCEGH"> <div class="GJ5SESCCFGH wd-7cdea89d-d646-4d15-a319-18f005eae839">Job Description</div> </div> <div class="GJ5SESCCGGH"> <div id="56$309310--uid251" class="GJ5SESCCAIL GJ5SESCCDJL GJ5SESCCIN GJ5SESCCBIL" data-automation-id="richTextEditor"> <div class="GWTCKEditor-Disabled"> <p>1. Responsible for initial triage of incoming client issues. Address basic MSS and support-based client configuration issues and alerts. Will also handle the most complex issues and alerts escalated to them by SOC Technicians, and SOC Engineer I and II employees.</p> <p>2. Analyze and respond to security threats from various security platforms and technologies.</p> <p>3. Support, troubleshoot, configure, manage, and upgrade FW, NIDPS, UTM, VPN, WAF and a wide variety of other security products.</p> <p>4. Perform network troubleshooting to isolate and diagnose common network problems, using strong TCP/IP networking skills.</p> <p>5. Respond to inbound requests via phone and other electronic means for technical assistance with managed devices.</p> <p>6. Respond in a timely manner (within documented SLA) to configuration, maintenance, incident management, and other requests.</p> <p>7. Document actions in ticketing system to effectively communicate information internally and to customers.</p> <p>8. Respond to needs and questions of customers concerning their access to network resources through their managed device.</p> <p>9. Adhere to established MSS policies, procedures, and security practi