Field Service Technician

PRIMARY RESPONSIBILITIES

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Communicate field failures and feedback reports to the appropriate departments.
• Complete and submit field service documentation in a timely manner.
• Utilize safe work habits.
• Comply with all NOV Company and HSE policies and procedures.
• Perform other work-related tasks as assigned.

FACILITY/GROUP SPECIFIC RESPONSIBILITIES

• Trouble shoot and repair mechanical, hydraulic, air, and electrical components in field and shop.

EDUCATION & EXPERIENCE QUALIFICATIONS

• High school diploma or equivalent.
• Minimum 3-5 years’ mechanical experience required.

JOB REQUIREMENTS

• Ability to pass a drug screen & background check.
• Must have a valid Driver’s License.
• Microsoft Office knowledge is required.
• Ability to read and interpret hydraulic schematics and basic electrical drawings required.
• 24/7 On Call.
• Must be able to travel on a weekly basis and work overtime as required.
• Overtime may be required during weekdays, weekends, and holidays.
• Ability to adapt and be cross-trained to learn all job duties.
• Superior interpersonal and communication skills.
• Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.
• Must provide own tools.

COMPETITIVE BENEFITS (visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that cover your entire family (yourself, eligible spouse, and eligible children) as of your first date of hire for as little as $125 per pay period (bi-weekly.)
• Employees and their spouse enrolled in a medical plan can receive up to $350 (pre-tax) each per year for participating in Choose Well-being Rewards.
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• All regular full-time employees receive up to 11 paid holidays per year.