Senior Collections Representative

Description

Armstrong Transport Group, Inc. is a provider of logistics consulting and transportation services. Our corporate team of dedicated employees provide back office support out of Charlotte, NC. Our premier nationwide network of independent agents work at 125 locations around the country. We match our customers’ needs with the variety of services we provide. From LTL to full truckload, international, intermodal (and everything in between) there is no project to big or too small for Armstrong to handle.

Responsibilities:

• Prepare month-end reconciliation of bad debt reserves-- including profit retractions, refunds, invoice adjustments, payment plan reviews, and final notice
• Analyze client records and market data
• Carefully analyze financial data to produce clear and objective reports
• Prepare and report the status of efforts related to key departmental metrics to upper management
• Research analysis of both industry and customer market data
• Produce monthly financial and management reports
• Investigate and resolve any irregularities or inquiries
• Develop and enhance current best practices
• Utilize professional communication to consult agents and customers

Requirements

• Relevant bachelor's degree
• Hands-on experience with accounting software
• Ability to use judgment in determining account clearance and challenges
• Working proficiency in Excel, at a minimum of an intermediate level
• Excellent analytical skills along with the ability to create and present detailed reports
• Problem-solving attitude

Ideal candidates will possess:

• Between 3-7 years of relevant experience
• Experience with a third-party logistics brokerage firm
• Strong analytical and critical thinking skills
• A positive attitude and hunger for professional growth!

Benefits: ATG offers medical, dental, vision, and flexible spending and HSA benefits on the first of the month following the date of hire. Additional benefits include PTO, short- and long-term disability, and 401K with 3.5% match. Armstrong Transport Group, LLC is an equal opportunity employer. We do not discriminate in any aspect of employment based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.