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Customer Development Manager
SAS Retail ServicesNew York City, United Statesfull_timeVerifiedPosted 4 Sept 2025
About the role
Summary
Customer Development Manager - Convenience Channel At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Customer Development Manager – Convenience Channel, to be tasked with achieving client sales goals through distribution, pricing, shelf space, display sell-in, and promotional volume. The role is responsible for making headquarters calls within the convenience store channel. One of the key initiatives of this role will be to build and execute sales presentations to all categories within assigned key accounts and to sell business improvements to your customers using syndicated data. As part of our winning team, you’ll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth. Looking to make an impact on overall growth strategies for the Consumer Packaged Goods industry? Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer: - Full-Time Benefits (Medical, Dental, Vision, Life) - 401(k) with company match - Training and Career Development - Generous Paid Time-Off Responsibilities: - Meeting or exceeding POS-to-plan goals for assigned territory and markets. - Act as Account Manager for key convenience store accounts - Expand sales of incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in-stock conditions. - Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions. - Provides and manages sales training and skill development of RSM’s in assigned geographies. - Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of the client and retail customer. Qualifications: - Bachelor's Degree or equivalent experience required - 3-5 years previous experience managing key account in the retail or consumer packaged goods industry - Demonstrated history of building effective cross-functional relationships with stakeholders throughout the business - Excellent oral presentation skills; Ability to gather data, to compile information, and prepare reports - Ensure the highest level of client services - Must display excellent analytical skills and problem-solving abilities Job Will Remain Open Until FilledResponsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Customer Development Manager –Convenience Channel, is tasked with achieving client sales goals through distribution, pricing, shelf space, display sell-in and promotional volume. The role is responsible for making headquarters calls within the convenience store channel. One of the key initiatives of this role will be to build and execute sales presentations to all categories within assigned key accounts and sell business building ideas to your customers through the use of syndicated data. The Customer Development Manager–Convenience Channel cultivates strong relationships with the assigned customers on behalf of our clients and ensure the completion of all reports and deliverables. Essential Job Duties and Responsibilities - Meet and exceed client sales goals by achieving KPI’s and efficient use of promotional spending. - Execute sales calls with customers on behalf of clients within the designated accounts - Utilize syndicated data and category insights when necessary to deliver sales goals. - Monitor customer sales, pricing, rebates and deductions on behalf of the client - Represent the client during category reviews acting as champion for client products. Direct Reports This position does not have supervisory responsibilities for direct reports Indirect Reports This position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements Travel and Driving are not essential duties or functions of this job Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience Field of Study/Area of Experience: Sales, Account Management - 3-5 years previous experience managing key accounts - Experience working in CPG environment. - Ability to travel Skills, Knowledge and Abilities - Good written communication and verbal communication skills - Excellent customer service orApply for this role
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