Player Coach/Nutritional Sales Specialist

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

Job Description

EVERSANA is looking for a strong Player Coach/Nutritional Sales Specialist to join our team to launch and promote new product(s) to Health Care Providers within assigned geography. The PC/NSS is responsible for leading a team of representatives, driving sales performance, and actively contributing to sales efforts.  The PC/NSS is expected to maintain effective communication and relationships with key external and internal customers within the targeted geographies.  This position is ideal for an experienced sales professional who possesses exceptional leadership, sales and mentoring skills. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

As a Player Coach/Nutritional Sales Specialist, you will:

• Recruit, interview and select a team of 5 Nutritional Sales Specialists
• Lead and direct a team of Nutritional Sales Specialists, ensuring that they are well-trained on product knowledge, sales skills, market conditions, strategy and tactics, corporate policies and procedures, and business planning models.
• Ensure sales representatives have direct accountability for their given geography and clearly understand performance expectations.
• Point of contact between the client and Nutritional Sales Specialists providing updates to leadership on ongoing business activities and market trends
• Conduct field travel with each Nutritional Sales Specialist
• Assess NSS’ skills and coach for improvement
• Hold Nutritional Sales Specialists accountable for all assigned administrative work (CRM entries, expense reports, etc.)
• Successfully completes all assigned training for the Representative role as well as dedicates the necessary time to both retain and build the on foundational product and clinical training.
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed those objectives.
• Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance.
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between client and customers.
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
• Differentiate client’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.
• Develop and execute business plans to meet and exceed sales objectives set forth by the client
• Consistently demonstrate a high sense of urgency, follow-up and maintain integrity in all business interactions.
• Attend client POAs, National Sales Meetings or other meetings as necessary. Overnight travel may be required.
• All other duties as assigned

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Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIE