Senior Manager of Payroll

About the role:

As the Sr. Manager, Payroll, you will manage all aspects of payroll for over 700+ employees. You will have the chance to serve as a key contributor on a strong team and drive improvement of both the operational and technical payroll processes. The ideal candidate will be someone who has contributed directly to the success and growth of the Payroll function in previous work experience and can bring their expertise and knowledge to Forter. This position will report to the Director of Finance and work closely with the HR team.

What you’ll be doing:

• Perform timely and accurate payroll runs globally (North America, EMEA, APAC & Israel), through efficient communication to internal and external stakeholders of all transactions impacting payroll and by providing clear deadlines.
• Ensure that payroll processes are compliant with local requirements and company policies, and that they are reviewed regularly, improved when necessary and appropriately documented and communicated internally.
• Ensure that the services provided by our PEO provider (US) and other third-party providers are adequately controlled and improved where necessary.
• Ensure that issues related to payroll are escalated, resolved and communicated appropriately.
• Partner with the HR team in the migration from PEO to an in-house HRIS platform.
• Ensure that team members’ questions and concerns regarding payroll (process, tax, benefits or platforms) are answered accurately and in a timely manner.
• Ensure communication and collaboration with the HR team for all team members’ data and compensation-related matters.
• Efficiently manage relationships with all third parties involved in payroll delivery: PEO, payroll service providers, 401k and pension vendors.
• Own all payroll related communications internally: provide clarity on payroll processes and benefits at all levels of the business and in particular for new hires, provide day-to-day support and resolution for any queries on all payroll matters, proactively communicate with team members, managers and People team as necessary.
• Partner with the rest of the Finance team regarding general ledger entries, payroll liabilities reconciliation, state/local tax compliance, annual / ad-hoc audit support, reporting inquiries and other projects as necessary.
• Keep up to date on all payroll industry trends and best practices applying this knowledge to our processes and identifying areas for improvement.

What you’ll need:

• 7+ years of experience performing payroll runs globally 
• Experience managing a small team
• Experience with both PEO and large scale in-house payroll platform
• Experience with migration from PEO to in-house payroll
• Strong working knowledge of payroll best practices, guidelines and compliance including multi-jurisdictional tax management 
• Comfortable with documentation of business process and gathering of business requirements 
• Proven ability to manage a wide range of priorities. 
• Excellent communicator, must be able to influence stakeholders and talk through complicated topics
• Experience with HCM/HRIS and Accounting systems

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022)
• #3 on Fast Company’s list of “Most Innovativ