Manager, Customer Analytics & Insights

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Data and Analytics Manager leads a team of analysts responsible for accurate data collection, processing, modeling and analysis. This role will drive strategy by presenting data-driven insights to executive and non-technical audiences.

Primary Responsibilities

• Manages the processes of modifying and transforming data into a format that is valuable, readable, and presentable
• Leads and executes cross-functional projects using advanced data analysis techniques to discover insights that will drive strategic decisions and efficiencies
• Prepares information and makes presentations to various audiences including executives, senior and mid-level managers and associates
• Manages the design and delivery of reports that analyze business functions, key operations and performance metrics, and trends impacting the company to determine appropriate action
• Oversees the requests process for data analysis through tracking requests submitted, prioritization, approval, etc.
• Identifies trends and seeks opportunities for continuous improvement
• Performs general management duties which includes recruiting, training, developing and supervising analyst-level employees

This job is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

Requirements

• Master's degree in Business, Computer Science, Information Systems, Finance, Statistics, or related field and six (6) years of experience in a data analytics or related role
• Or Bachelor’s degree in Business, Computer Science, Information Systems, Finance, Statistics, or related field and eight (8) years of experience in a data analytics or related role

Preferences

• Prior experience in a supervisory/management role
• Prior experience utilizing analytical software such as Structured Query Language (SQL), Statistical Analysis System (SAS), SAS Enterprise Miner, and applicable Microsoft Office applications
• Advanced knowledge of business intelligence software (e.g. Tableau, Power BI)

Skills and Competencies

• Ability to supervise and manage a team
• Demonstrated leadership capabilities
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong verbal, written communication, and organizational skills
• Strong work ethic and self-motivation

Additional Job Description and Preferences:

• Experience in Data Engineering, Data Architecture, Dashboarding and Data product ownership
• Familiarity with Modeling Methodologies, Model Risk and Data Governance Frameworks
• Location options include: Birmingham, AL, Atlanta, GA or Charlotte, NC.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$121,194.70