Clinical Administrative Assistant

Title: Clinical Administrative Assistant  

Location: Upper East Side  

Org Unit: Front Desk Administration 

Work Days: Monday-Friday 

Exemption Status: Non-Exempt

Salary Range: $25.34 - $27.77  

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices 

Position Summary

Under direction, provides administrative and secretarial support to physicians, clinical and administrative staff.

Job Responsibilities

• Initiates, maintains and updates medical records within the practice management system.
• Obtains, reviews and updates patient demographic and insurance information within the practice management billing system.
• Obtains pre-certification authorization numbers.
• If applicable, ensures that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services as needed, and/or a referral, if required.
• Schedules & confirms office appointments, laboratory and diagnostic tests, inpatient and outpatient surgery and hospital admissions.
• Ensures an efficient flow of patients within exam rooms and a continued positive patient experience.
• Initiates and prepares written correspondence as needed and based on functional needs.
• Maintains physicians’ calendar.
• Assists in the organization, maintenance and distribution of monthly physician on-call schedule.
• Prepares travel arrangements for business purposes.
• Prepares presentation materials for conferences and lectures.
• Responsible for procurement activities related to goods, services, and/or equipment as needed.
• Tracks payment processing; follows up with vendors on billing discrepancies.
• Responsible for disbursement/reimbursement activities as needed.
• Maintains inventory of supplies, equipment and/or reagents. May order supplies/equipment/reagents as authorized or ensure that needs are escalated appropriately. Receives supply orders and confirms accuracy of delivery. May assist with cost control.
• Ensures that facilities and equipment are in optimal and proper working condition. Coordinates preventative maintenance and repairs as needed. May perform minor repairs if qualified and as needed. May advise on upgrades for performance enhancements.
• Answers phones, responds to inquiries and triages calls to appropriate personnel.
• Receives, sorts and distributes mail; accepts and signs for package deliveries.
• Performs other related duties as assigned.

Education

• High School Diploma

Experience

Approximately 2 years of prior related experience

Knowledge, Skills and Abilities

• Demonstrated proficiency with MS Office Suite and database applications.
• Excellent communication skills (both verbal and written).
• Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise "people skills".
• Demonstrated organizational skills and ability to pay close attention to detail.
• Ability to handle multiple simultaneous demands and prioritize work.

Licenses and Certifications

Working Conditions/Physical Demands

Standard office work

 

 

 

 

 

Weill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists - faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization - are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill C