Showroom Fleet & Driver Operations Manager

We are looking for a Showroom Fleet & Driver Operations Manager to oversee our test drive program, appointment scheduling, and fleet logistics, while managing a team of professional drivers. This is a hands-on role ensuring seamless showroom operations and delivering exceptional customer experiences through well-coordinated test drives and punctual service.

The ideal candidate is highly organized, proactive, and a natural leader who thrives in a fast-paced, customer-focused environment. If you're passionate about automotive excellence, logistics coordination, and team leadership—read on.

Key Responsibilities

Core Functions

• Manage the scheduling and execution of all test drive appointments and vehicle allocations.

• Oversee the fleet's operational condition, ensuring regular maintenance and cleanliness standards.

• Maintain updated records for vehicle usage, servicing, and driver shifts.

• Handle customer-facing responsibilities during showroom visits and test drive sessions.

Team Management & Collaboration

• Lead, train, and supervise a team of showroom drivers, setting clear daily goals.

• Coordinate with sales and customer service teams to streamline appointment handling.

• Resolve operational issues promptly and ensure driver punctuality and professionalism.

• Maintain a culture of accountability, teamwork, and high service standards.

Performance, Reporting & Strategy

• Track key metrics like test drive conversion rates and customer feedback.

• Optimize driver schedules and fleet utilization for maximum efficiency.

• Report fleet condition and operational challenges to management regularly.

• Implement improvements in booking, dispatch, and vehicle readiness systems.
  

Requirements:

• 3+ years’ experience in fleet coordination, operations, or showroom logistics.

• Proven team leadership experience, ideally within the automotive or service sector.

• Strong organizational and time-management skills.

• Familiarity with CRM tools or scheduling systems.

• Valid UAE driver’s license is a must.

• Professional communication in English; Arabic is a plus.

• Customer-focused mindset and ability to multitask under pressure.
  

Salary & Benefits:

Competitive Salary: 6,000 AED

Includes:

• Work Visa sponsorship

• Medical insurance

• 30 days of paid annual leave

• Company training and a supportive team environment
  

Work Arrangement:

Type: Full-time, on-site position
Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.

Why Join Us?

✔ Join Alba Cars, one of the UAE’s most trusted pre-owned automotive showrooms, known for excellence and customer-first service.
✔ Take charge of a critical operational role that directly impacts test drive experience and showroom efficiency.
✔ Lead a dedicated in-house team within a fast-paced, high-volume dealership environment.
✔ Grow your career in a stable, structured company that values initiative, discipline, and internal progression.

Organized and efficient? Step into a role where your structure powers our success. Apply now!