Inside Sales Representative-Remote– Cytogenetics/Oncology (FISH Expertise Required)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The Inside Sales Representative (ISR) is responsible for achieving and/or exceeding defined sales goals and business objectives within an assigned geographic regional territory, national sales team, and/or marketing campaign and is an active participant and collaborator within those assigned sales organizations in order to achieve common goals.  The ISR communicates and collaborates daily with all members of the assigned team. The ISR also routinely works with other members of the commercial organization, such as Customer and Technical Service, Finance, Legal, Marketing, etc.  The ISR’s duties may also involve working with third parties, such as GPO representatives.  Additionally, the ISR contributes to the effectiveness of the inside sales team by developing and sharing best practices, market intelligence, and other information to support the company’s business objectives.

Abbott Molecular is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry-leading technologies to support diagnostic testing, which provides important information for the treatment and management of diseases and other conditions.

RESPONSIBILITIES

• In collaboration with team members, develop and execute on a sales plan that includes the achievement of assigned goals
• Outbound calling to current and prospective customers to build sales funnel and close new business
• Develop and maintain trust-based relationships with assigned accounts
• Regular contact with top customers to ensure satisfaction and address issues
• Uncover/develop customer needs and position targeted solutions to meet those needs
• Perform virtual/online product demonstrations, training, and other educational events
• Protect base business through routine contact with assigned key customers
• Account research using available tools (Salesforce.com, DOMO, Definitive, Hospital Compare, etc.)
• Market outreach (customer surveys, notifications, campaigns, promotions, invitations, events, etc.)
• Manage in-bound customer inquiries
• Ad hoc assistance to team members, including proposal/quote generation, delivery of promotional materials, customer/distributor follow-up, etc.
• Effectively follow-through and follow-up with customer requests to ensure exceptional service with a high level of urgency and responsiveness to customer requests
• Accurately maintain customer and activity database using Salesforce.com
• Collaborate with SSC and other Inside Sales teams to share best-practices and drive continuous improvement
• Perform other duties and projects, as assigned

EDUCATION / EXPERIENCE

• Bachelor’s Degree required  
• Two+ years of successful inside/outside sales experience in healthcare or related field