Executive Assistant

A Smarter Career Choice 
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here. 
 
We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice. 
 
Position Summary: 
IQ Fiber is seeking a highly organized, proactive, and polished Executive Assistant to provide comprehensive support to the Chief Executive Officer (CEO) and the Senior Leadership Team, including the COO, CFO, CMO, and CTO.

This role functions as the operational backbone of the senior leadership office, ensuring seamless coordination of calendars, travel, meetings, communications, and strategic administrative priorities. The Executive Assistant plays a critical role in optimizing efficiency, enabling leaders to focus on high-impact business initiatives.

The ideal candidate is a trusted partner to senior leadership, demonstrating sound judgment, discretion, and a high degree of professionalism. This individual must be adept at managing competing priorities, anticipating needs, and executing with precision in a fast-paced, high-growth environment. A strong sense of ownership, attention to detail, and the ability to operate independently are essential for success in this role.

This position reports directly to the Chief Operating Officer and is a full-time, on-site role based in Jacksonville, Florida, with responsibility for supporting functions across IQ Fiber’s multi-state operations. Remote or hybrid work arrangements are not available.

Essential Duties and Responsibilities: 
Leadership Support 

• Manage complex calendars and scheduling for the CEO and Senior Leadership Team. 

• Coordinate internal and external meetings, including preparation of materials, agendas, and follow-up items. 

• Act as a central coordination point between leaders, internal teams, partners, and stakeholders. 

• Ensure leadership is prepared for meetings through briefing documents, logistics coordination, and scheduling alignment. 

• Manage leadership travel arrangements including flights, hotels, transportation, and itineraries. 

• Coordinate multi-city travel schedules and ensure efficient routing and timing. 

• Prepare detailed travel packets and contingency planning for leadership travel. 

• Oversee day-to-day office operations across all IQ Fiber locations, including procurement of office supplies, equipment, and services; manage vendor relationships to ensure timely delivery, cost efficiency, and consistent service standards.
• Coordinate workplace logistics across multi-state offices, including snacks, meals, and catering for meetings, team events, and employee engagement activities; ensure alignment with budget guidelines and consistent employee experience.
• Manage equipment and workspace readiness across locations, including coordination of office setup, technology assets, and supplies; partner with IT and Facilities to support onboarding, transitions, and ongoing operational needs.
• Administer building access and security processes across all locations, including badging, visitor coordination, and compliance with facility protocols.
• Maintain and enhance organizational systems for documentation, correspondence, and records to ensure accuracy, accessibility, and confidentiality across the organization.
• Partner cross-functionally with Facilities, IT, Finance, and People teams to support scalable office operations, vendor management, and a cohesive workplace experience across all sites.