Senior Director, Pre-Sales Solutions Consulting

At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud,  built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage.

We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA.

Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies.

With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk.

The Role

As a Senior Director of Pre-Sales Solution Consulting, your mission is twofold: first, to lead a team in demonstrating how Amperity can address the diverse needs of potential customers, and second, to provide strategic direction in aligning our platform with their unique use cases. By deeply understanding their objectives and industry context, you will help them envision how our solutions integrate seamlessly into their operations. In addition to empowering your team to deliver customized strategies, you will collaborate across departments to map out the overarching direction and refine our approach to ensure successful customer solutions.

Interesting Problems

• Recruit, enable, coach, and lead a team of Pre-sales Solution Consultants to support Sales efforts 
• Be a consistent, empathetic, and available thought partner for your team; bolstering their technical expertise, fostering collaborative problem solving, and sharing best practices
• Work closely with the team to ensure each SC is setup for success, offering clear expectations, relevant enablement, access to needed resources
• Lead the team through consistent collaboration and thought sharing to identify opportunities for improvement, design effective solutions, and lead rollout of cross team strategies to positively impact the effectiveness of SCs
• Continuously learn the platform capabilities and give expert guidance on its applicability to customer ecosystems and use cases.
• Work closely with cross functional leaders across Sales, Pilots, Services, Product to continue to iterate and improve how teams work together to deliver impactful solutions for our customers.

About You

• Minimum 15 years experience in Pre-Sales Solutions consulting with a preference in marketing technology,  customer data management, analytics, database management, or business intelligence tool configuration and programming
• Minimum 5 years’ experience leading a highly consultative (technical and business) group of Pre-Sales Solutions Consultants
• Player-Coach with the ability and willingness to step in and assist the team where needed
• Curious, with a growth mindset, and strong analytical and problem-solving skills
• You foster a client-focused attitude in your team — a customer advocate
• Ability to creatively explain and present complex concepts in an easy to understand manner
• Thought leader on effective solution selling skills (discovery, demonstrations, workshops) who can work with the team to define and roll out consistent strategies used across the team.
• Experience with customer data related technology - SQL, databases, data integration tools, APIs, Machine Learning

Location

We have a hybrid work model for employees based in Seattle, WA, and New York, NY, with three days in the office days each week, providing a mix of in-person collaboration and remote flexibility

Compensation

Base Salary: $200,000-$270,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.

Cash Incentives: This position is eligible for variable pay via a sales compensation plan.