Jobs and Careers

Manager, Clinic Operations

San Francisco, United Statesfull_timeVerifiedPosted 19 Feb 2026

💰 $119,604/yr($103,298/yr – $119,604/yr)

About the role

Position Information

Job Title Manager, Clinic Operations Union Level Department Department of Endodontics Campus San Francisco Posting Number 201304252P Full or Part Time Full Time Number of Months 12 Work Schedule

M-F

Position End Date Open Date 02/19/2026 Close Date Open Until Filled Yes Special Instructions to Applicants

For Applicants Seeking Job Opportunities within the University
Internal: Internal applicants will be considered within the first five (5) business days of the posting period.
External: External applicants will be considered on the sixth (6) business day of the posting period.

Sponsorship

This position is not eligible for a visa sponsorship now or in the future.

Position Summary Information

Primary Purpose

Under the general supervision of the Chair and the Clinic director of the Department of Endodontics in coordination with clinic leadership, manages the daily operations, staffing, financial performance, patient access, and clinical support systems for Endodontics and New Patient Intake to ensure efficient, compliant, and patient-centered delivery of care.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

Essential Functions

Manage the daily operations and staffing activities for Endodontics and new patient intake; work closely with the Clinic director and the Chair of Endodontics and liaise with other department Chairs and clinic directors to coordinate specialty, restorative, and screening services and escalate issues requiring leadership involvement.
Analyze monthly and fiscal year production and utilization reports for all assigned services; maintain ongoing tracking of chair utilization and patient access metrics; collaborate with clinic directors and department chairs to improve productivity, revenue, and access to care.
Update clinic fees annually and ensure fee schedules and financial protocols are correctly implemented across Endodontics and intake-driven services.
Manage and oversee Endodontic services and intake protocols, including patient recall systems, maintenance of patient files and records, screening and specialty scheduling, ordering and stocking of clinical and endodontic supplies, and coordination of faculty, students, and clinical resources; maintain centralized tracking of all Endodontic and intake cases and follow up as required.
Manage vendor contracts and supply chains for Endodontic instruments, materials, and clinical equipment.
Coordinate all phases of Endodontic patient flow, including financial arrangements, informed consent, payment agreements, and compliance with clinic policies; ensure patients are educated on timelines and processes and are appropriately transitioned between intake, screening, treatment, and follow-up.
Review missing charges, outstanding transactions, and documentation deficiencies; audit charts for accuracy, completeness, and compliance to support timely and accurate insurance billing.
Create and coordinate faculty, resident, and student schedules across Endodontics, screening, and related clinical services; ensure accurate voucher submission and communicate schedule changes and protocol updates.
Conduct regular student and staff huddles to ensure alignment with clinical schedules, protocols, and patient flow.
Expand, support, and provide oversight of staffing and operations for Endodontic and intake-driven services, working closely with faculty, specialists, and clinic leadership.
Collaborate in the development of the academic and clinical calendar to align student rotations, Endodontic clinics, private practice, night clinic, consults, and new patient screening services.
Maintain and update all applicable clinic manuals, protocols, and online resources related to Endodontics and Patient Access.
Review, analyze, and reconcile departmental budgets, production reports, purchasing activity, and Procard transactions; manage purchase order approvals for Endodontics and related services.
Act as liaison for axiUm or similar software and related clinic software and hardware systems; troubleshoot operational issues and coordinate with IT as needed.
Maintain and update electronic clinical and educational platforms related to Endodontics and intake services, including faculty schedules and protocol change