Software Engineer II, AI

Job Summary:

The Software Engineer II, AI is responsible for designing, developing, and maintaining AI-driven systems, with a focus on integrating large language models. This role involves collaborating with business units to understand user needs and implementing AI solutions that enhance business operations. The engineer plays a key role in advancing AI capabilities within the firm, ensuring solutions are innovative, efficient, and aligned with business objectives. 

Job Duties:

• Develops AI-driven applications and integration points
• Researches and evaluates AI technologies for potential implementation
• Designs and maintains documentation for AI systems and processes
• Collaborates with business units to clarify AI solution requirements
• Coordinates technical efforts related to AI systems issues and optimizations
• Provides guidance and mentorship to junior developers on AI best practices.
• Integrates AI functionalities into existing systems to enhance user experience.
• Coaches’ junior developers on best practices and steps for developing sound coding decisions
• Educates Application Support Services professionals on responsibilities and provides guidance regarding effective resolution of issues
• Serves as the Secondary Support person for after-hours support
• Escalates critical issues to management and implements strategies for timely resolution
• Coordinates and organizes efforts and follow-up from items stemming out of team meetings
• Provides Level IV support for specific applications
• Performs code reviews to ensure quality and security in AI applications
• Monitors and supports existing AI applications and automations
• Other duties as required

Supervisory Responsibilities:

• N/A

Qualifications, Knowledge, Skills and Abilities:

Education:

• High School diploma or GED, required
• Bachelor’s degree in Computer Science or Information Systems, preferred

Experience:

• Three (3) or more years of experience with developing applications utilizing C#, required
• Experience with artificial intelligence / machine learning, required
• Experience with Microsoft Azure, preferred
• Experience with REST APIs and other APIs, preferred
• Prior experience serving in a technical lead role on IT projects, preferred

License/Certifications:

• Microsoft developer certifications, preferred
• AI or machine learning certifications, preferred

Software:

• Experience with the following products, preferred:
  • Microsoft Visual Studio
  • Microsoft Azure DevOps or Github
  • Microsoft SQL Server and/or Azure SQL DB
  • AI tools and frameworks

Language:

• N/A

Other Knowledge, Skills & Abilities:

• Strong verbal and written communication skills
• Excellent interpersonal and customer relationship skills
• Capacity to work in a deadline-driven environment while handling multiple complex projects/tasks simultaneously with a focus on details
• Capable of successfully multi-tasking while working independently or within a group environment
• Ability to rely on extensive experience and judgment to plan and accomplish goals
• Capable of working well under pressure while dealing with unexpected problems in a professional manner
• Capacity to communicate and interact with all levels of employees and management
• Ability to interact and build relationships and consensus among people
• Advanced knowledge of concepts, practices and procedures within the software development industry
• Strong information technology architectural and design skills
• Solid project management and leadership skills to effectively act as technical lead on large projects
• Capacity to consistently produce cle