Associate Account Director (Healthcare Communications)

<div class="content-intro"><p>At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.</p> <p>Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.</p> <p>Discover your purpose. Embrace innovation. Experience #LifeatRealChem.</p></div><p><strong>Job Summary:</strong></p> <p>Real Chemistry is looking for an Associate Account Director to join our growing team!</p> <p>The Account Director is responsible for client relationships and serves as a trusted partner to clients. The ideal candidate for this role has a stellar client services reputation and is passionate about health care and digital health. In addition to leading client engagements, they will manage and galvanize cross-functional team members to think smarter, work effectively, drive innovative and integrated solutions, and deliver groundbreaking results and client satisfaction.</p> <p>This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.</p> <p><strong>What you’ll do:</strong></p> <ul> <li>Develop and maintain productive client relationships to ensure that recommendations and results surpass client expectations.</li> <li>Manage internal teams to ensure technical and operational excellence in all executions</li> <li>Act as a gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk</li> <li>Escalate problems and risks appropriately using sound judgement and technical knowledge</li> <li>Collaborate with colleagues and peers throughout the business to identify opportunities to streamline, elevate and innovate our tactical processes</li> <li>Train junior staff on Real Chemistry processes, account management responsibilities and the healthcare / digital landscape</li> <li>Understand cross-functional capabilities and motivates cross-functional teamwork</li> <li>Motivate teams through engaging and active management and career development practices</li> <li>Set clea