Senior Manager, Sales Strategy - Stores Ad Governance & Device Management - Walmart Connect
WalmartAbout the role
Position Summary...
Walmart Connect is key to Walmart’s growth strategy. Walmart has built ~$3 billion dollar closed-loop media business division of America’s largest omnichannel retailer, offering unparalleled opportunities for brands to reach their desired customers, no matter where, how and when they shop. This is a unique opportunity to join a high-visibility team within the largest company in the world.Walmart Connect is dedicated to driving measurable outcomes for our suppliers, sellers, merchants, stores, GMs, brand advertisers, and agencies using our full funnel ad solutions leveraging Walmart’s in-store and online data. With a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with Walmart consumers, and convert Walmart consumers to shoppers.
What you'll do...
Are you passionate about working cross-functionally within a dynamic and growing organization? Are you passionate about taking retail media to the next level to drive growth in Walmart’s advertising business? In this role, you will be responsible for developing and implementing end-to-end processes to ensure in-store ads are consistently served. You will collaborate with teams across Walmart Connect, Walmart Store Operations, Facility Services, and third-party vendors to build strategies, plans, and best practices. Your focus will be on ensuring ads are live in stores and that any issues are promptly detected and resolved.
Key Duties & Responsibilities:
Partner with store operators and third parties to build and implement processes for keeping the TV screens and devices up and running across all the Walmart stores in US
Creates and optimize a store ads playbook for addressing detected issues. The model should outline issue types, root causes, and SLAs for fixes.
Source and manage third-party and in-house teams to address store issues, with the goal of minimizing downtime and P&L impact.
Partner with Legal and Procurement to execute third-party contracts.
Monitor the store ads dashboard, prioritize detected issues, and raise tickets and notify teams as required. Oversee both remote and manual fixes and ensure accountability for completion.
Ensure ads are served prior to Store Tours.
Demonstrate troubleshooting and prioritization skills to address active problems and build and maintain strategies to reduce future issues.
Requires an individual that works well in a team-based, fast-paced, detail-oriented environment. The individual is expected to be resourceful and demonstrate the initiative to participate in advanced projects
Models the Walmart values to foster our culture; holds oneself and others accountable, and maintains and promotes the highest standards of integrity, ethics, and compliance.
Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and exhibits resilience in the face of setbacks.
Adopts a holistic perspective that considers data, analytics, and different parts of the business when making plans and implementing strategies.
**2x/Month travel to stores should be expected
What You’ll Bring…
5+ years of program management, project management, store operations, site or retail experience
Experience working with third party vendors and creating contracts
Understand systems integrations and implications both upstream and downstream
Knowledge of Microsoft Tools and Systems
Desire to work in a fast-paced and, at times, challenging environment
Preferred Qualifications:
Project management and/or store operations experience
Experience working in and across large cross-functional teams/organizations
Excellent written and verbal communication skills
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