Sr. Program Manager

About Us:

Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.

Job Description:

Job Title: Senior Program Manager

Position Summary:

Magna Legal Services is seeking a Senior Program Manager to lead enterprise wide digital transformation initiatives and drive cross functional execution for high impact projects. This senior level role is pivotal in enabling the successful implementation of strategic priorities, technology rollouts, and process modernization efforts. The ideal candidate will have a strong foundation in technology, exceptional program management expertise, and proven success in change management and stakeholder alignment across departments.

This role requires a proactive leader who thrives in a fast paced, dynamic environment, and is able to own complex programs end to end, without a formal operations team in place.

Key Responsibilities:

Program Leadership & Change Management

• Serve as a central point of contact for cross functional programs across Magna’s business units
• Lead and coordinate the planning, execution, communication, and change management of strategic projects
• Remove roadblocks, identify risks, and escalate issues with clarity and confidence
• Develop and manage program timelines, status updates, and rollout plans for internal and client facing technology initiatives
• Translate business strategy into executable project plans, with well defined milestones and ownership

Technology Enablement & Integration

• Lead and support major technology integrations such as partner evaluations, systems consolidations, and office transitions.
• Partner with stakeholders across technology, security, and business units to drive tool evaluations and deployments (e.g. telecom partners, data centers, MSP transitions)
• Coordinate vendor engagement and execution during partner evaluations and third party implementations

Process Automation & System Modernization

• Spearhead initiatives to automate labor intensive processes, such as onboarding, offboarding, asset management, procurement, and data integrations with platforms such as UPS, Jira, Salesforce, Helpdesk, and Monday.com
• Drive initiatives to modernize data collection, and legacy system improvements

Stakeholder Engagement

• Interface with senior leadership, including weekly check ins with platform owners (e.g., product leads) to ensure alignment, accountability, and reporting
• Act as the technology liaison in cross departmental workstreams
• Ensure transparency through documentation, dashboards, and consistent program communication