Front Desk

Description

Therapy Front Desk

Job Details

Job Type

Full-time

Westminster, CO • Physical and Occupational Therapy Dept

This for a front desk FLOAT position.  Someone who would be willing to move between 3 offices located in Wesminster (3 days), Superior (1 day) and Wheat Ridge/Golden (1 day).

Description

FRONT DESK POSITION OVERVIEW:

Looking for a positive customer service Physical Therapy Receptionist to join our Outpatient/Sports Medicine team. Proficient computer skills are required. Other duties include:  answering phones, greeting, insurance authorization, and working closely with the Physical and Occupational Therapists as they provide care for the patients.

Benefits:  Annual holiday bonuses. 

Background checked and drug screened. Please send a resume. We want to be the right fit for you.

Background check and drug screening are required. Are you the right fit for us? 

Apply today!

FRONT DESK ESSENTIAL FUNCTIONS:

• Recognize, greet and register patients in a polite, prompt and helpful manner 
• Verify current informational statuses and collect insurance information, demographic information and signatures as needed 
• Collect co-pays, deductibles, co-insurances and account balances. Post payments and process credit cards 
• Obtain and process patient referrals/authorizations for treatment and consultation 
• Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously 
• Confirm next day appointments 
• Prepare all necessary documents for next day appointments 
• Schedule and reschedule appointments accurately and efficiently 
• Pull and process medical records release requests  
• Explain office policies to patients as needed 

SALARY & BENEFITS:

$17-20 Per hour

• Medical, Dental and Vision Insurance 
• Generous PTO package and paid holidays
• Company-paid life insurance and long term disability insurance
• Ability to purchase accident insurance, short and long-term disability insurance.
• Opportunities for internal training and development
• Retirement Plan eligibility after one year of service with eligibility in company profit sharing
• Most positions offer Monday – Friday work schedules

Requirements

FRONT DESK REQUIRED QUALIFICATIONS AND SKILLS:

• Knowledge of medical office procedures 
• Knowledge of computer systems and applications 
• Knowledge of grammar, spelling and punctuation 
• Skills in operating business office machines 
• Skills in answering the telephone in a professional manner 
• Ability to read, understand and follow oral and written instruction 
• Ability to establish and maintain working relationships with patients, employees and the public 

FRONT DESK WORKING CONDITIONS:

• Typical business office environment 
• Possibility of local travel to other locations/Float for vacation coverage
• Constant viewing of computer monitor, mousing and typing 
• Frequent standing, walking and sitting 
• Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more 
• Occasionally lift and/or move up to 50 pounds 
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus 
• Hours of business are Monday – Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job 

Requirements

FRONT DESK REQUIRED QUALIFICATIONS AND SKILLS:

• Minimum of two years’ experience in healthcare setting 
• Knowledge of medical office procedures 
• Knowledge of computer systems and applications 
• Knowledge of grammar, spelling and punctuation 
• Skills in operating business office machines 
• Skills in answering the telephone in a professional manner 
• Ability to read, understand and follow oral and written instruction 
• Ability to establish and maintain working relationships with patients, employees and the public 

FRONT DESK WORKING CONDITIONS:

• Typical business office environment 
• Possibility of local travel 
• Constant viewing of computer monitor, mousing and typing 
• Frequent standing, walking and sitting 
• Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more 
• Occasionally lift and/or move up to 50 pounds 
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus 
• Hours of business are Monday – F