Quality Reviewer – Remote Position

The Business

EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers, and is the recognized leader in the industry.  EXL Risk Control evaluates commercial businesses and their operations, documenting underwriting concerns and making recommendations for risk improvement.

Why Apply?

• 17 days paid vacation, plus 10 paid holidays
• Competitive pay and benefits, including paid sick leave
• Superb training program
• Work from home 
• Flexible work hours
• Career advancement opportunities
• Tuition Reimbursement Program
• Excellent culture and team

Pay Details:

• Total compensation for this position is targeted at $15.50 - $16.00 per hour.  The target total compensation consists of a base hourly wage plus performance-based incentive pay. Incentive Pay is driven by productivity, turn-around time and quality, and is not sales-based. 

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

Responsibilities

The High Value Reviewer evaluates and edits high value home appraisals as submitted by field staff and ensures exemplary quality through attention to detail. Reviewers are expected to maintain high levels of quality, time service, and productivity. Once a review is completed the High Value Reviewer ensures that the report is sent to the client. 

Knowledge, Skills, and Abilities Needed

• High-degree of attention to detail
• Strong analytical skills and resourcefulness
• Excellent written communications
• Proficiency with computer equipment and software
• Ability to manage multiple projects at once, and handle time sensitive urgencies
• Outstanding organizational skills