Client Technology Manager II

Amazing Opportunity and Great Place to Work!

Come make a difference and consider this unique opportunity to step into a rewarding career.

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”  We are passionate about connecting purpose with impact.  Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.

Great Place to Work

Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.

If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team!  Learn more at careers.alight.com. 

About the Role

The Health Client Technology Manager is a subject matter expert level of client benefits plan requirements. System Development Life Cycle (SDLC), and benefits administration systems.

Responsibilities

• Collaborating with Domain Managers, client, and/or third parties in developing creative technical solutions. Support complex client requirements, while keeping Best Practices in mind
• Translating client business rules into technical requirements, and resolve complex system defects on time with high quality solutions
• Supporting client acceptance testing for implementation project
• Managing the implementation and deployment across all technical work activities. Including management of risks and providing direction on priorities throughout the implementation life cycle
• Lead/Support our global partners and client teams in the development of creative, high-quality solutions
• Coaching colleagues on complex system analysis and testing efforts, driving colleague growth and development
• Leveraging as a coach (outside of aligned client) to support broader critical business needs
• Creating a culture of continuous improvement and identifies opportunities to improve processes and develops creative solutions that drive improvement.

Requirements

• Possess Bachelor's or equivalent work experience
• Possess 3 or more years of technical experience
• Able to translate concepts to client requirements that drive technological and process solutions to meet client needs
• Possess project and client management experience
• Possess analytical, problem-solving, and organizational skills
• Possess Leadership and coaching skills
• Possess Excellent verbal, written, and interpersonal communication skills. Able to facilitate effective conversations with internal and external clients
• Guide and support adoption of best practices.

Application and Interview

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search