Technical Consultant CTJ - Poly

We are looking to hire a Technical Consultant to join Microsoft Federal. 

The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Responsibilities

The Microsoft Federal organization is hiring a Technical Consultant across a variety of skillsets, experience, and expertise supporting our Federal customers.

In-demand skills include:

M365/O365, SharePoint, CoPilot, Teams

Azure (Networking, Infrastructure, App Dev, Identity, Active Directory, Azure Stack, etc.)

Business Applications (Dynamics 365, CRM, etc.)

Data & AI (SQL, Azure SQL, Azure Data Factory, PowerBI, etc.)

Identity & Networking (Azure, MIM, O365, etc.)

Infrastructure (Win10, WVD, MECM, SCCM, etc.)

Intelligent Communications (Teams, Exchange, Skype for Business, etc.)

Modern Service Management/Adoption Change Management (MSM/ACM)

PowerApps/Power Platform

Project (Project Server Customization, Test, and Implementation)

UX/UI & Accessibility

Security & Identity (Sentinel, Azure Security Center, Microsoft Defender for Cloud)

Please apply if you have experience in any of the above areas

Pre-Sales Support

Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert.

Technical Delivery

• Follows capacity process outlined by Global Capacity Management team. Maintains tools with up-to-date skills and availability.
• Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to define customer/partner requirements and constraints. Engages others appropriately to understand and define customer requirements.
• Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations of technical and business risks. Manages their schedule and communicates with project leads. Delivers against Work Breakdown Structure (WBS).
• Implements technical solutions by completing assigned project tasks with defined quality standards and following Microsoft Services processes. May oversee aspects of implementation.
• Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues.
• Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve experience. 

Intellectual Property Management

• Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively helps create intellection property content and seeks areas available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement.

Business Development

• Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies.

Readiness

• Learns new technologies or services based on business demands and industry trends. Ob