Background & Purpose of the Job: 

The primary purpose of the Customer Business Manager (CBM) position is to drive profitable growth with Kroger ahead of category growth and to develop sustained business relationships.

• The CBM is responsible for building a joint business plan with Kroger that will grow the respective category by achieving volume goals while delivering investment on plan.
• Manage Hair portfolio with Kroger.
• Brands include Tresemme, Dove, & Nexxus
• Manage the business relationship with Kroger team and stakeholders
• Act as the primary liaison on all category business issues both internal and external
• Work closely with Unilever teams including Channel & Category Development, Business Development, Marketing, Shopper Marketing, Category Management, Supply Chain, Direct Retail Team
• Lead Annual Planning efforts, including negotiating and executing Joint Business Plans
• Drive trade investment effectiveness and efficiency
• Develop corporate marketing and merchandising programs
• Champion and drive strategic selling initiatives for Unilever with Kroger

Who You Are & What You’ll Do: 

• You’re a born leader: Lead the multifunctional effort with customer counterparts; develop and execute joint business plans; manage NSV and trade investment.
• You’re a strategy guru: Customize corporate marketing and merchandising programs to win with Kroger.
• You love to win, and have fun doing it: Drive strategic relationships and accelerated growth, while operating within approved Trade Marketing parameters and driving trade investment efficiency. 
• You’re a dot connector: Routinely interface with multiple internal and external stakeholders; Balance individual customer needs while ensuring total Market integrity. 

What You Will Need to Succeed: 

• Undergraduate degree is required
• Proven account management and negotiation experience with a key customer in the CPG industry
• Trade Marketing and Category Management experience is a plus
• Excellent verbal and written communications
• Must be able to effectively relate with multiple levels of management, internally and externally
• Must be a strategic thinker that can work effectively, and in a highly collaborative environment.
• Must have strong relationship building and management skills
• Experience in mining insights and leveraging them to drive growth using Excel and PowerPoint
• Working knowledge of POS Reporting systems (Nielsen, IRI, Customer-Specific) and Sales Planning Systems

Pay: The pay range for this position is $113,400 to $170,200. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

What We Can Offer You

Unilever at a Glance | Working at Unilever | Powering our Purpose | Pla