Technical AI Account Manager

<h2 data-section-id="1o800uk" data-start="0" data-end="31">Technical AI Account Manager</h2> <h3 data-section-id="55gtg1" data-start="33" data-end="50">Role Overview</h3> <p data-start="51" data-end="329">We’re looking for a customer-facing Technical AI Account Manager to support and grow strategic customer relationships across our AI platform and infrastructure offerings. This role combines elements of Customer Success, technical account management, and solution-oriented sales.</p> <p data-start="331" data-end="585">The ideal candidate is comfortable working directly with technical stakeholders, helping customers navigate AI infrastructure and deployment needs, coordinating across internal teams, and identifying opportunities to deepen customer engagement over time.</p> <p data-start="587" data-end="700">This person will serve as a trusted partner to customers throughout onboarding, deployment, and ongoing adoption.</p> <h3 data-section-id="t2pyjw" data-start="702" data-end="722">Responsibilities</h3> <ul data-start="723" data-end="1575"> <li data-section-id="yynwcu" data-start="723" data-end="796">Manage day-to-day relationships with strategic customers and partners</li> <li data-section-id="u6bpjy" data-start="797" data-end="885">Support customer onboarding, deployment coordination, and ongoing account management</li> <li data-section-id="11vquow" data-start="886" data-end="1006">Help customers navigate technical requirements and identify the right solutions for their AI workloads and use cases</li> <li data-section-id="1je61c7" data-start="1007" data-end="1111">Act as a liaison between customers and internal Engineering, Research, Product, and Operations teams</li> <li data-section-id="13bdzh3" data-start="1112" data-end="1180">Monitor account health, customer adoption, and engagement trends</li> <li data-section-id="f4pj7n" data-start="1181" data-end="1279">Partner with GTM leadership on renewals, expansion opportunities, and long-term account growth</li> <li data-section-id="1dd7ish" data-start="1280" data-end="1377">Serve as a point of contact for customer questions, escalations, and operational coordination</li> <li data-section-id="5ips0m" data-start="1378" data-end="1487">Help build scalable processes around customer onboarding, deployment coordination, and account management</li> <li data-section-id="pruw26" data-start="1488" data-end="