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People Manager

Costello Medical
United Statesfull_timeVerifiedPosted 23 Dec 2025
💰 $85,000/yr($83,000/yr$85,000/yr)

About the role

Role Summary 

  • Salary: A starting salary of $83,000 - $85,000 per annum, depending on your previous experience 
  • Benefits: Discretionary profit share bonuses paid twice per year, hybrid and flexible working options, generous vacation allowance, private medical and dental insurance, 401K plan with up to a 4% employer contribution, life insurance, full funding and study leave for external training and more 
  • Role Type: Full-time, permanent role; applications for part-time working (a minimum of 24 hours per week) will be considered   
  • Start Date: The role will ideally commence in Q1 2026, and you will be asked to state your availability in your application form. 
  • Application Deadlines: The deadline for applications is 16th January with interviews taking place shortly after 
  • Location: This role is available in our Boston office

About the Role  

We are seeking a proactive, enthusiastic and collaborative People Manager to join our team in Boston, MA.  

Awarded a spot in the US Top Places to Work in 2025 and with a US headcount of over 80 based in Boston and New York, our US team has grown rapidly since its establishment in 2020. This follows on from over 15 years operating across the UK and Asia. Our global expansion plans remain ambitious, with a small Canada office opening in Vancouver in 2026.  

Over recent years we have focused on establishing, growing and upscaling our People operations in the US, and we are now looking for a dedicated US People Manager who will enjoy managing US and Canada People operations in a fast-moving and high-growth setting.  

Collaborating closely with our global People team, who manage People operations across our other regions, you will be responsible for the successful implementation, localization and operation of HR processes and practices in Boston, New York, Vancouver and any other future locations in the Americas. Staying abreast of wider People trends in the industry and remaining passionate about high-quality delivery, you will act as a trusted adviser to colleagues across the business and should act with integrity and in a way that upholds trust and confidence in our People function.  

The responsibilities for the role are as follows: 

  • Manages all US and Canada People processes to ensure they run successfully, compliantly and efficiently; including but not limited to new starters, leavers, promotions, employee engagement surveys, benefits processing and sickness/absence management  
  • Manages a wide range of People projects for both the US/Canada and other global companies. Ensures that the Americas Director, Head of People and other key stakeholders remain informed about the progress of projects and can input where required  
  • Provides tailored, robust and responsive advice and employee relations expertise to our US-based colleagues, covering topics such as performance management, career development, absence management, wellbeing and workplace conduct. Recognizes when to escalate issues to the Head of People and seek input from external counsel  
  • Autonomously produces appropriately written letters on a wide range of HR matters, including conducting the research necessary to advise on the contents of such letters, ensuring they are aligned with statutory regulations and company policy, and responsibility for final sign-off 
  • Leads process improvement initiatives to increase the efficiency with which HR administration can be completed, whilst maintaining a high-quality service. Focuses on utilization of technology and AI where applicable  
  • Actively stays abreast of changes to the HR/wider employment landscape, including societal and political factors, and ensures this translates to the actions of the US and global People teams  
  • Proactively feeds back trends and information to the Americas Director, Head of People, US Operations Manager and other members of the Executive Team where applicable, supporting the shaping of the overall people and company strategy  
  • Maintains strong relationships with external stakeholders, such as our benefits broker and legal counsel  
  • Supports the development of our Boston-based People Administrator, including providing line management in due course. Maintains responsibility for the team/their line report’s satisfaction and wellbeing, workload management and enhances their development through regular contact, the provision of ongoing constructive feedback and the conduct of performan

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Company

Costello Medical

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