Facilities Security Manager - Real Estate Division (0922)

Company Description

Appointment Type: Permanent Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Applicants must complete this required Supplemental Questionnaire in addition to submitting an application. The questionnaire must be completed by no later than the application deadline: https://forms.office.com/g/ne0LxnQ08M

The Office of the City Administrator and its 25+ divisions and departments operate core internal and public-facing services in San Francisco.   

The Office of the City Administrator’s Mission and Vision 
Our vision is to lead the nation in public administration and to enable City departments to effectively deliver critical public services. We aim to help the city run better, to connect San Francisco residents and constituents to the vital public services they seek, and to create a meaningful and diverse work culture that is the place of choice for people who are invested in a career in public service 

We are committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion.   

We are also committed to ensuring that the Department is a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC). 

About Real Estate Division
The Real Estate Division (RED) is comprised of a team of over 220 full time staff delivering professional real estate services to a variety of clients. The Division completes appraisals and analysis of real property considered for City sale, lease, development or acquisition, and acts as a real estate consultant to Departments, the Mayor, and the Board of Supervisors. 

We have responsibility for: Acquisition of all real property required for City purposes; Sale of surplus real property owned by the City; Leasing of property required by various City departments; Operations at the Alemany Farmers' and Flea Markets (100 Alemany), and UN Gift Gallery (UN Plaza); Custodial and engineering services for various City departments at over 60 different locations; Full service property management services to over 4,000,000 square feet of city-owned offices, including City Hall, 1 South Van Ness Avenue, 49 South Van Ness, San Francisco Police Headquarters, and the Hall of Justice. 

Job Description

The Facilities Security Manager manages the Security and Access Systems Unit, overseeing, planning, implementing and maintaining building security, surveillance and access control systems, including ensuring compliance, consulting with managers and users, supervising staff, working with vendors, and supporting secure, safe and effective operations for all Real Estate Division (RED) facilities.  

Essential duties include:

• Manages and supervises the Security and Access Systems Unit, consults with users and managers on their building security and access control needs. 
• Manages installation and maintenance of building security systems by defining scopes of work, reviewing proposals, approving designs, facilitating communication and ensuring work is compliant, and works with vendors as needed.
• Oversees the design, review, and implementation of building security and access control systems during new construction, system upgrades or technology replacements.
• Plans and performs operational testing and troubleshooting of all building security and access equipment such as card readers, surveillance cameras, panic buttons and related systems, resolving malfunctions and maintaining ongoing functionality.
• Sets goals and defines access control support and services to secure movement of people, property and information across various facilities.
• Develops and prepares security system design specifications based on requirements.
• Conducts operational and technical feasibility studies to propose recommendations or improvements.
• Coordinates network upgrades for building security system functions and control systems by analyzing and documenting issues/solutions, and provide alternatives.
• Trains users on access control and surveillance systems features and maintenance.
• Updates the City's surveillance or other applicable policies and procedures in order to meet cha