HVAC SERVICE TECH II

A FirstCall Mechanical Company

HVAC SERVICE TECHNICIAN II

Location: Lawrenceville, GA

WHO IS FIRSTCALL MECHANICAL?

C2H Air and Electric is a commercial and industrial HVAC services provider in the Atlanta metro area. Founded in 2013, C2H Air and Electric partnered with FirstCall Mechanical in 2024.

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well.  We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS OVERVIEW

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including: 

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, Free Telehealth + More
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances

POSITION OVERVIEW

We are currently seeking an experienced Commercial HVAC Service Technician II to join our fast-growing C2H Air and Electric Team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification.

JOB RESPONSIBILITIES

• Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs with no mistakes/callbacks
• Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+
• Maintain larger PM contracts with more than 5 units
• Repair or replace defective parts in units and equipment and their controls
• Service and troubleshooting mini-splits and/or replacing smaller RTU’s and mini-splits for 15 tons or less
• Communicate with Dispatch to ensure completion of scheduled jobs
• Maintain preventative maintenance schedules and procedures for customers
• Provide elite customer service to every customer encountered

ACCOUNTABILITIES

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer s