Consultant, Transportation Management Systems

What Operations Technology contributes to Cardinal Health
Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Operations Technology is responsible for the identification and application of appropriate new technology and associated processes to drive efficiency, productivity and optimal network design. This should include interfacing with transportation and customer-facing strategies to ensure continuous supply chain solutions.

OptiFreight® Logistics is an undisputed industry leader in delivering savings via third-party freight management.  Annually, OptiFreight® manages over 20 million shipments for over 2,000 customers, generating collective savings of $535M. OptiFreight® has begun to expand our footprint to incorporate Same Day / Courier as well as other modalities of transportation management.   Our goal is to offer full suite transportation management to cover ALL transportation needs of healthcare providers.   Our proven methods and innovation have led to unique volume-driving capabilities to that support the ability to drive capture and mange more shipments and freight spend than anyone in this space.   Ultimately, our ability to deliver value comes through people (highly consultative), scale (breadth of experience and shipments managed), and insights (data driven actions that lead to value).

Job Summary

The Consultant, Transportation Management Systems is a member of the Logistics Operations team in OptiFreight® Logistics.  The main function of this team is to design, implement, operate, and manage comprehensive logistics solutions for healthcare systems and related customer organizations.  The Consultant, Transportation Management Systems plays a key role by supporting various technology platforms used to perform business processes and create customer value. 

Responsibilities

• Support customer and courier implementation activities by creating and configuring appropriate accounts, service options and profiles, and price / cost records in technology platforms
• Work closely with 3rd party software providers to advance technology for both offerings to our customers as well as internally
• Effectively communicate with cross functional teams to determine technology needs as well as help to establish reasonable timelines for any proposed projects
• Champion integration activities utilizing EDI/API data exchanges
• Partner with our BI Team to establish baselines for performance metrics as well as being a resource to check for data validity
• Understand billing processes that relate to the operations team to better support any technical changes or updates that might occur
• Concisely and proactively provide updates to current, or future, projects to the respective team that will be affected
• Perform system maintenance as necessary to ensure the accuracy of transactions and data
• Create and manage internal and external user accounts
• Support business reporting and data management needs for account management, operations, and carrier performance management
• Prepare and provide technology training and supporting documentation for internal and external users
• Create appropriate documentation to describe activities and methods for configuring and maintaining technology platforms
• Initiate and monitor integration requests made to technology service providers
• Properly communicate needs for all parties in any integration requests, as well as have a broad understanding of both internal and external integration needs
• Champion the update and review of metrics and key performance indicators related to technology platforms
• Support tracking and resolving technology problems or outages; collaborate with internal and external teams to ensure satisfactory resolution
• Collaborate with business teams to anticipate, plan, and document technology gaps, needs, and future requirements to enable business value
• Lead technology change management activities that impact the team
• Participate in process development and improvement activities
• Assist with other tasks or projects as assigned

Location

• Remote, work from home

Qualifications

• Bachelor’s degree in related field or equivalent work experience preferred
• 4+ years of experience in a related field preferred
• Prior experience utilizing a Transportation Management System (TMS) and /or Courier Management System (CMS)
• Thorough understanding of integration and data sharing technologies such as EDI, API, SFTP, and web s